Beverages, Check Processing, Childcare, Coffee Making, Credit Cards, Detail Oriented, Food Services, Food and Beverage Industry, Housekeeping/Cleaning, Order Processing, Organizational Skills, Point of Sale (POS) Systems, Safety Process, Service Delivery, Standard Operating Procedures (SOP), Time Management, Waitressing
Food & Beverage Server
Wilson Country Club is seeking servers to join our team and provide food and beverage service to club members and guests.
The food and beverage server is a key front-line team member responsible for delivering exceptional service to members and guests acrossall dining areas, including the main dining room, banquet and event spaces, poolside cabanas, and the turn/grovers station. This role involves taking and serving food and beverage orders, setting and clearing tables, maintaining cleanliness, and ensuring a welcoming and enjoyable experience at every service point. The ideal candidate is friendly, efficient, detail-oriented, and committed to upholding high standards of hospitality and professionalism in a fast-paced environment.
Responsibilities:
- Greet all members and guests promptly with a friendly and welcoming attitude.
- Set up side stations and complete assigned prep work before service begins.
- Attend pre-meal meetings as requested by management.
- Distribute menus and answer any questions about the offerings.
- Suggest daily specials, food pairings, and wine selections.
- Take accurate food and drink orders and enter them into the POS system.
- Place orders with the kitchen, including any special instructions.
- Serve meals and beverages in a timely and courteous manner, presenting each course properly.
- Present dessert menus and suggest after-dinner drinks or coffee.
- Clear used dishes, reset tables between courses, and maintain a clean, organized station.
- Process guest checks accurately, including account numbers, tips, and charges.
- Present and handle bills according to SOPs, including member charges and credit cards.
- Performs other appropriate duties assigned by Dining Room Manager or other Food and Beverage Manager.
- Thank guests and invite them to return.
- Provide full-service dining with proper pacing and etiquette.
- Set and reset tables with correct place settings and cleanliness.
- Support dining room flow by communicating with the host stand and kitchen staff.
- Report any guest issues or complaints to supervisors immediately.
- Set up and break down banquet/event spaces per layout and instructions.
- Serve plated meals, buffets, or cocktail-style events efficiently and professionally.
- Communicate with event leads and kitchen staff for timing and adjustments.
- Serve food and beverages to guests relaxing poolside or in cabanas.
- Monitor guest needs proactively, clearing items and offering refills as needed.
- Ensure the pool area remains clean and that all service is performed safely outdoors.
- Provide quick, friendly service to golfers and guests on the go.
- Prepare and serve grab-and-go snacks and beverages.
- Keep the area clean, stocked, and ready for high traffic times.
- Perform assigned cleaning and reset tasks at the end of each shift.
- Clear and clean tables, side stations, and service areas.
- Ensure proper closing procedures are followed and tip forms are submitted, if applicable.
- Always follow state and local laws regarding alcohol service.
- Consistently follow club policies and safety procedures.
- Uphold high standards of hygiene, presentation, and member service.
Salary Range: USD $10.00 - USD $11.00 /Hr.