CHILD SUPPORT SPECIALIST II - Emergency Appointment Salary $55,193.52 - $74,381.52 Annually Location Los Angeles County, CA Job Type Full time Job Number N1614H-HE Department CHILD SUPPORT SERVICES Opening Date 04/24/2026 Closing Date 5/1/2026 5:00 PM Pacific Description Benefits Questions Position/Program Information TYPE OF RECRUITMENT OPEN COMPETIVE - EMERGENCY FILING PERIOD Applications will be accepted from Monday, April 27, 2026, at 8:00 a.m. (PT) - until Friday, May 1, 2026, at 5:00 p.m. (PT). All applications must be received before 5:00 p.m. (PT) Friday, May 1, 2026, to be accepted. EXAM NUMBER N1614H-HE The LA County Department of Human Resources (DHR) has authorized Hiring as an Emergency under Civil Service Rule 13.04 in response to Assembly Bill (AB) 2561 (McKinnor), which requires the County to report on high vacancy rates and recruitment efforts. This action supports a Countywide strategy to address persistent staffing shortages that threaten the delivery of essential public services. We are looking for qualified and committed individuals to help strengthen the County workforce and ensure residents continue to receive critical support. If you are looking for a new opportunity where your work will make an immediate impact, this may be the role for you. The Child Support Services Department is seeking qualified candidates to fill emergency Child Support Specialist II vacancies related to the effort to stabilize critical services and accelerate hiring in high-need areas. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Child Support Specialist II. Essential Job Functions Interviews case participants in person and/or by telephone and requests information through correspondence to obtain needed information. Locates case participants by using automated systems to establish and enforce child support obligations. Prepares necessary forms and documents for the establishment and enforcement of child support obligations using automated systems. Responds to inquiries, provides case status information, and interprets child support policies and procedures. Reviews financial information from case participants and determines ability to pay; secures payment agreements to liquidate arrearage; and prepares necessary documents for the filing of court actions. Consults with attorneys, caseworkers, and probation or law enforcement officers on legal or procedural matters. Develops and maintains contacts for sources of financial or other information. Takes sworn statements from case participants as required. Schedules paternity tests as necessary. May provide technical assistance to Child Support Officer I incumbents. May testify in court as to statements made by parties or witnesses during interviews. Requirements REQUIREMENTS TO QUALIFY One year of experience at the level of Los Angeles Countys class of Child Support Specialist I You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. You may still qualify even if your job title is not exactly the same as the one listed. What matters is that your experience is at a similar level - meaning your job involves similar responsibilities, requires comparable skills and knowledge, and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level Withhold and out-of-class information No withhold or out-of-class experience will be allowed. Required experience/education must be fully met at the time of filing and clearly indicated on the application. SPECIAL REQUIREMENT INFORMATION Experience at the level of Child Support Specialist I is defined as performing case management duties under close supervision, including interviewing participants, obtaining information through correspondence and taking statements; responding to inquiries and explaining case status and policies; and consulting with caseworkers, attorneys, law enforcement, or other professionals on procedural matters. LICENSE A valid California Class "C" Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add CSSD-Exams@cssd.lacounty.gov, as well as Joel_Lozada@cssd.lacounty.gov, noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER Federal law requires that all employed persons have a Social Security Number, so include yours when applying. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD All applicants must file their application using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Exams Unit CSSD-Exams@cssd.lacounty.gov ADA COORDINATOR: CSSD-Exams@cssd.lacounty.gov CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 TELETYPE PHONE: (800) 325-0778 COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting. Equal Employment Opportunity/Non-Discrimination Statement: The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/. Testing Accommodations for Applicants: The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/. Fair Chance: The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952). Employment Eligibility: Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Career PathFinder: Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov. Veteran's Credit: Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions. For more information on veteran's credit, please visit: https://file.lacounty.gov/SDSInter/dhr/205102_PPG_115.pdf Revised September 2025 For detailed information, please click here 01 Our office will review your application to verify that you meet requirements outlined in the job posting. If you are selected for an interview, we will contact you via phone or email to schedule the date and time. If you have not been contacted within 60 days and the recruitment/exam remains open, you may submit a new application to express your continued interest or to update your information. I have read and understand the above information and instructions. 02 Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add CSSD-Exams@cssd.laccounty.gov, joel_lozada@cssd.lacounty.gov, noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. I have read and understand the above information and instructions. 03 How many months and/or years of experience do you have at the level of Los Angeles Countys class of Child Support Specialist I? Experience at the level of Child Support Specialist I is defined as performing case management duties under close supervision, including interviewing participants, obtaining information through correspondence and taking statements; responding to inquiries and explaining case status and policies; and consulting with caseworkers, attorneys, law enforcement, or other professionals on procedural matters. No Experience More than six months, but less than one year One year or more 04 Indicate which of the following duties you have independently performed: Locating case participants using automated systems. (For example: CSE - Child Support Enforcement Systems) Determining paternity status and scheduling testing. Calculating child support obligations using state-mandated guideline software. Initiating legal action such as wage assignments. Reviewing financial information to determine a participant's ability to pay and securing agreements to liquidate arrearages. None of the Above 05 In which California County (or Counties) have you performed duties at the level of Los Angeles Countys class of Child Support Specialist I? Los Angeles County Orange County Riverside County San Bernardino Ventura County * Other - List County that is not listed above. Or specify "None" 06 Describe your experience performing at the level of a Child Support Specialist I. Include the following information and in the following format. Responses such as "see resume" or "see application" will not be considered as a sufficient response. If you do not have any experience, please indicate "N/A". (Each experience must be listed separately. A) County of Employer B) Employer and Payroll Title C) Department and Division/Section/Unit D) Dates of Employment: FROM (MM/DD/YY) - TO (MM/DD/YY) E) Number of hours worked per week F) Description of Duties performed related to Question #5 and #6 Required Question Employer County of Los Angeles Address Los Angeles, California, 90010 Website http://hr.lacounty.gov