Child Support Administrative Specialist - Non- Merit

Baltimore County Maryland

Hunt Valley, MD

JOB DETAILS
SALARY
$22.29–$32.40 Per Hour
SKILLS
Administrative Skills, Analysis Skills, Child Support, Community and Social Services, Compensation and Benefits, Computer Terminals, Copying Machines, County Ordinances, Credit Union, Customer Relations, Customer Support/Service, Data Management, Data Quality, Documentation Review, Employee Assistance Plan, Federal Laws and Regulations, Government, Health Insurance, Legal, Legal Documents, Legal Research, Life Insurance, Litigation, Local Government, Local Tax, Office Equipment, Paralegal, Patient Care, Payroll Tax, People Management, Performance Management, Photocopy, Problem Solving Skills, Project/Program Management, Property Tax, Regulations, Retirement Plan, Secondary School, Social Work, State Laws and Regulations, State Tax, Systems Analysis
LOCATION
Hunt Valley, MD
POSTED
30+ days ago

Child Support Administrative Specialist - Non- Merit

Salary

$22.29 - $32.40 Hourly

Location

Hunt Valley, MD

Job Type

NON-MERIT

Job Number

NM.103 03-26

Department

SOCIAL SERVICES

Opening Date

03/06/2026

Closing Date

Continuous

  • Description
  • Benefits
  • Questions

Regular Schedule: 34 hours per week.

A Non-Merit vacancy exists in the Baltimore County Department of Social Services, Child Support Administration.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You must attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

Under general supervision of the Director, Deputy Director, Program Manager or Child Support Specialist Supervisor, assists with litigation, operational, transactional and administrative matters concerning Baltimore County Child Support Administration.

  • Researches and analyzes law sources, such as statutes, recorded judicial decisions, legal articles, constitutions, and state and federal policy.
  • Prepares legal documents such as briefs, pleadings, appeals, contracts, deeds, and legislation for review, approval, and use by an attorney.
  • Investigates facts and law of case to determine causes of action and to prepare case accordingly.
  • Files pleadings with court clerk.
  • Prepares affidavits of documents and maintains document file.
  • Prepares correspondence and answers telephone inquiries. Prepares and monitors dockets.
  • Ensures service of subpoenas to witnesses and parties to action.
  • Assists with administration of compliance with settlements and court decisions, such as setting up payment schedules for delinquent taxpayers.
  • Client Interaction and Case Initiation:
  • Greet and interview clients to resolve child support matters and explain policy and procedures.
  • Provide excellent customer service to both internal and external customers.
  • Document Review and System Analysis.
  • Analyze and review clients Child Support Orders, Custody Orders, Paternity Orders, Guardianship Orders, Civil or Ex Parte Orders, Divorce Decrees, Separation Agreements, Data Management and Case Maintenance (CSMS/CSES).
  • Update the Child Support Enforcement System (CSMS) according to policy and procedures as a daily activity occurs on a case to ensure accurate data.
  • Review and analyze CSMS action logs on active cases to determine how the case can be handled.

Examples of Other Duties

Preparation and Administrative Support:

Perform additional duties assigned by the supervisor or Lead-Worker to maintain or increase the efficiency of child support services.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)

Qualifications

Graduation from an accredited college or university with an associate in arts degree in paralegal, legal assistant, or closely related field.

plus

at least one years experience as a paralegal or legal assistant. (Additional qualifying experience may be substituted on a year-for-year basis up to a maximum of two years for the required education.)

Knowledge, Skills and Abilities (Entry Level)

Thorough knowledge of legal terminology, forms, methods, and procedures. Thorough knowledge of the structure and function of U.S. judicial and legislative systems. Thorough knowledge of modern legal office practices. Knowledge of legal principles of litigation, real estate, taxation, and/or state and local government administration.

Skill in reading and interpreting laws, ordinances, and regulations. Skill in drafting a variety of legal documents. Organizational skills.

Ability to perform legal research and review, citing appropriate legal references and precedents. Ability to learn the organization, functions, and operations of pertinent Federal, State, and County agencies. Ability to use modern office equipment. Ability to obtain legal information by means of interviews and/or field investigations. Ability to establish and maintain effective working relationships with all contacts. Supervisory or administrative ability.

Knowledge, Skills and Abilities (Full Performance)

Knowledge of pertinent Federal, State, and County laws, ordinances, and regulations. Knowledge of the organization, functions, and operations of pertinent Federal, State, and County agencies.

Skill in performing legal review and research, citing appropriate legal references and precedents. Skill in drafting and preparing a variety of legal documents according to applicable laws and legal procedures. Skill in obtaining legal information by means of interviews and/or field investigations. Skill in using applicable office equipment necessary to perform duties.

Proof of Licenses, Certifications and Education

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicants major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Mail or deliver documents to:

ATTN: Legal Secretary - Non-Merit

Office of Human Resources

Baltimore County Government

308 Allegheny Avenue

Towson, MD 21204

You can attach your transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

Physical and Environmental Conditions

The work of this classification essentially sedentary and may involve frequent operation of office equipment such as typewriters, computer terminals, and photocopiers.

Medical Examination and Employment Background Investigation

Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.

Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees

Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer

Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace

All Baltimore County offices are smoke free.

Drug free workplace

Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Employee Assistance Program

Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance

In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts

Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance

In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Employees may elect basic term life insurance for themselves equal to one time the employees annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement

Employees are required to participate in the Baltimore County Employees Retirement System, with very limited exceptions.

Paid Leave

Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.

Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.

Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.

Bereavement Leave

Jury Leave

Military Leave

Baltimore County Employees Federal Credit Union

Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit

Payroll through direct deposit to the financial institution selected by employee is required.

Deferred Compensation

Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer

This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.

01

The purpose of the supplemental questions listed below is to further evaluate your experience and education to determine your eligibility for this job classification. Answer each question accurately and thoroughly. The experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History section of this application. If you cite experience in your response that is not included on the Work History section of this application, your application may be considered incomplete and you may not receive further consideration for this position. Questions with text answers require you to include the name of the employer/organization and dates of the specific experience.

  • I have read and acknowledge the above instructions.

02

Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for this position. Applicants selected for an interview may provide a resume at that time.

  • I have read and acknowledge the above statement.

03

Are you currently a merit (full-time), non-merit (part-time), or temporary employee of the Baltimore County General Government? Employees of Baltimore County Public Schools, Baltimore County Public Library, Baltimore Countys court systems or Baltimore County Community College and employees of temporary services used by the County are not considered employees of the Baltimore County General Government.

  • Yes
  • No

04

Please select the option that best describes your level of education and experience.

  • High School plus at least three years experience as a paralegal or legal assistant
  • AA degree in paralegal, legal assistant, or a closely related field plus at least one years experience as a paralegal or legal assistant
  • Bachelors degree in paralegal, legal assistant, or a closely related field
  • Masters degree in paralegal, legal assistant, or a closely related field
  • None of the above

05

Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application. If you do not have experience as cited in the previous question, respond by entering N/A in the space below.

06

Applicants hired for this position, must successfully complete an annual financial disclosure requirement for each year that they are employed including the preceding calendar year.

  • I have read and acknowledge the above statement.

Required Question

Employer Baltimore County

Address 308 Allegheny Avenue

Towson, Maryland, 21204

Phone 410-887-3135

Website http://www.baltimorecountymd.gov

About the Company

B

Baltimore County Maryland