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Child Protective Services Caseworker Supervisor

State of Maine

Rockland, Maine

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JOB DETAILS
SALARY
$77,542.40–$103,064
SKILLS
Adoption, Child Protection/Welfare, Community and Social Services, Contract Negotiation, Customer Support/Service, Federal Laws and Regulations, Healthcare Providers, Hospital, Legal, Maintain Compliance, People Management, Performance Reviews, Procedure Development, Program Evaluation, Psychiatry and Mental Health, Public Health, QoS (Quality of Service), Quality Metrics, Service Delivery, Social Work, State Laws and Regulations
LOCATION
Rockland, Maine
POSTED
11 days ago
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.
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Department of Health and Human Services (DHHS)

Opening Date: May 12, 2026

Closing Date: May 26, 2026

Job Class Code: 5078

Grade: 27 (Supervisory Svcs)

Salary: $77,542.40 - $103,064/yr.*

*This is inclusive of a $7.50/hr. stipend. This position is eligible for an additional $1.00/hr. stipend for employees possessing a related Master's Degree.

Position Number: 02000-3635

Location: Rockland

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

As a Child Protective Services Casework Supervisor, you will plan, coordinate, direct, and monitor the activities of caseworkers and support staff in the areas of child protection, adoption, and substitute care assigned to your unit. You will assess and assign casework loads; and review, monitor and provide guidance to your staff concerning cases and service delivery. You will research and work with staff and peers to resolve critical and crisis situations. Your typical duties will include:
  • Ensuring established quality service standards are maintained.
  • Conferring with and counseling workers regarding casework in order to assist with difficult cases and caseload problems.
  • Reviewing and comparing work performance and/or products of staff with established standards to assess employee productivity levels and training needs.
  • Connecting with other agencies and community resources to coordinate services, promote necessary community resources, and monitor cooperative agreements.
  • Evaluating and recommending program-wide changes and establishing unit procedures and goals in order to upgrade the quality and continuity of services.
  • Coordinating activities between unit and service providers to effectively deliver social services to agency clients.
  • Authorizing service provision and client/caseworker expenditures.
  • Negotiating various contracts and agreements with service providers and others to ensure appropriate services are provided.
  • Analyzing and reviewing cases to ensure compliance with state and federal laws, standards, and requirements, and initiate and participate in court hearings.
  • Directing, coordinating, and/or participating in after-hours coverage to ensure appropriate staffing.

Minimum Qualifications:

Eight (8) years of education and/or professional experience in social work which includes at least two (2) years experience as a fully licensed social worker* (LSW). A Master's degree is preferred.

Preference will be extended to candidates possessing the following skills/experience:

  • Recent experience in professional child welfare casework.
  • A thorough knowledge of and recent experience working with MACWIS/Katahdin.
  • Four years' experience as a fully-licensed social worker.

*An LMSW or LCSW automatically meets the two (2) years fully licensed social worker experience requirement.

Please submit a cover letter addressing your skills and/or prior experience in each of the three areas above.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.

Application Information:

For questions about this position, please contact Gretchen Osse

About the Company

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State of Maine