Child Case Manager (Non-Exempt)

Mercy

Laredo, TX

JOB DETAILS
SKILLS
CPR Certification, Case Management, Communication Skills, Community and Social Services, Crisis Intervention, Cross-Functional, Documentation, Early Childhood Education, English Language, Family Social Work, First Aid, Healthcare, Multilingual, Needs Assessment, People Management, Presentation/Verbal Skills, Risk, Social Work, Spanish Language, Writing Skills
LOCATION
Laredo, TX
POSTED
30+ days ago

Find your calling at Mercy!

The Child Case Manager coordinates and advocates for children and families by identifying needs, connecting services, and supporting continuity of care. This role serves as a primary point of contact for families, providing guidance, resources, and support while collaborating with multidisciplinary partners and ensuring accurate documentation and communication across services.

Position Details:

Minimum Qualifications :

Education: High School Diploma or GED

Experience: 2 years' experience working with at risk children and or victims of family violence or a similar setting

Language: Bilingual in English and Spanish

Certification: Infant and Child CPR First Aid

Preferred Qualifications:

Education: Bachelor's degree in early childhood education, Social Services, or a related field

Languague: Bilingual in English and Spanish

Experience: 2 years' experience working with at risk children and or victims of family violence or a similar setting

Other Skills, Knowledge, Abilities:

  • Case management and service coordination
  • Child and family advocacy
  • Trauma informed care principles
  • Crisis intervention and de escalation techniques
  • Strong verbal and written communication skills
  • Collaboration within multidisciplinary teams
  • Documentation and record keeping accuracy

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

About the Company

M

Mercy

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.

Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1986
WEBSITE
https://www.mercy.net/