Chief of Staff

About Pallet

Pallet is building AI Agents to transform logistics - a $12 trillion global industry. We've raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we've achieved 700% revenue growth and are just getting started.

Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down - from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems.

As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting-edge AI capabilities, we're positioned to build the next $10B company in logistics.

Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech.

You could be a Chief of Staff anywhere, why Pallet?

• Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $6T market)
• Work directly with our CEO Sushanth Raman on the most critical aspects of the business and help drive key decisions
• Help transform a massive industry

About the opportunity

Pallet is at an inflection point. We have proof of concept with Fortune 1000 customers, a top-tier investor base, and a growing footprint - and we need someone to turn all of that latent leverage into compounding growth. This is not a strategy-deck role. It is a growth-generating role that sits at the center of Pallet''s most important relationships: customers, investors, partners, and the next set of markets we go win.

You will report directly to the CEO, own how Pallet shows up in every senior room that matters, and be accountable for meaningfully accelerating growth in your first 90 days - through warm intros, investor leverage, advisory firepower, and new-market expansion. We are not hiring a relationship manager. We are hiring someone who can walk into a room with a C-suite executive, board member, or GP and leave with something tangible: a meeting, a referral, a partnership, a new lane.

How will you make an impact

• Own the relationships with our cap table - General Catalyst, Bessemer, Bain Capital Ventures, Activant - and turn each into a steady source of portfolio-company intros, hiring leads, design partners, and market signal
• Build the muscle that turns every happy Fortune 1000 customer into a source of referrals into their peer set
• Stand up Pallet''s advisory board from scratch - identify, recruit, and onboard 5-10 operators and industry leaders who unlock doors we can''t open ourselves
• Establish working relationships with the PE firms and VCs whose portfolios concentrate our buyer base, and convert that coverage into pipeline
• Partner with the CEO to identify and break into adjacent verticals and new regions - sizing the opportunity, finding the first design partners, and building the go-to-market wedge
• Own relationships with the AI labs, hyperscalers, and other ecosystem partners that put Pallet in front of the right buyers and unlock co-sell, co-marketing, and distribution
• Build the sequencing, messaging, and targeting so this entire motion can scale beyond one person
• Call out what''s not working - on the team, in the process, in the product story - and say it plainly

Preferred experience

• 3-8 years at a top-tier management consulting firm, VC, or Corp Dev function at a high-M&A-velocity company
• Demonstrated ability to build relationships from scratch with senior executives, investors, and board-level operators
• The polish and pace to represent the CEO in any room: board meetings, partner dinners, LP intros, cold executive calls
• A track record of generating something: pipeline, deals, partnerships, advisors, new markets - outcomes, not activity
• High tolerance for ambiguity, changing priorities, and being told no before you find the yes

Location

• San Francisco in office with travel 25-35%

Compensation

The estimated salary range for this role is $175,000-$250,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.

Our Benefits

We invest in our people the same way we invest in our product: seriously.

• Health, Vision, and Dental benefits
• ️ Flexible PTO
• Life Insurance and Accidental Insurance
• ️ Short-Term Disability Coverage
• Generous salary and equity for all staff
• 401k option; helping you save for the future
• Yearly learning and development stipend
• Commuter benefits for Bay Area employees
• Uber ride stipend if you ever have to work late in the office
• Remote office home stipend to get you comfy in your space
• Daily catered lunches provided
• ️ Onboarding trip to San Francisco HQ if you work remotely
• Monthly happy hours
• Annual Company Offsites; our last one was in Palm Springs CA

Workplace Policy

We are an in-person company. Our offices in San Francisco and New York City are where ideas get built, decisions get made, and the team gets stronger. We have invested in making them genuinely great places to spend your day, with catered lunches, monthly happy hours, and people who care about the work and each other.

Most of our team works in office five days a week. For select roles, we hire remotely across the U.S. Remote employees come to San Francisco for their first week to onboard and meet the team, and we cover the full trip. Most remote employees visit once a year after that, with all travel, lodging, and meals on us.

Every role is different. Travel expectations are always shared upfront in the job description and confirmed in your first call with us. No surprises.

Equal Opportunity

Pallet is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Candidate Privacy Notice

Please review Pallet's Candidate Privacy Notice here.

Accommodations

Pallet complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.

If you need any assistance or accommodations due to a disability, please contact us at peopleops@pallet.com.