Chief of Staff, Information Technology

Chief Of Staff

The Chief Of Staff serves as a strategic and operational partner to the CIO and Technology leadership team, driving enterprise-wide initiatives, operational excellence, and organizational transformation. This role operates at the intersection of executive enablement, strategic execution, and culture—requiring exceptional judgment, executive presence, and the ability to navigate seamlessly between strategic vision and operational delivery.

Key Responsibilities

• Act as primary point of coordination for the CIO, managing priorities, cadence, and information flow
• Prepare and quality-assure executive presentations for Board Reviews, ExCo, QBRs, Investor Days, and leadership forums, ensuring strategic alignment and clarity
• Lead governance for the Technology management team: meeting rhythm, agendas, decision tracking, and follow-through
• Synthesize reporting across business lines, surfacing key risks, themes, and insights for CIO decision-making
• Maintain unified visibility of the CIO's strategic agenda across the organization

• Collaborate with the CIO and COO to define and drive IT strategic priorities and transformation initiatives
• Support development and implementation of the CIO Operating Model and Target Operating Model
• Lead or co-lead high-priority cross-divisional initiatives and strategic programs (e.g., Disruption Days, Technical Pilots)
• Prepare briefing materials, business cases, and executive updates for transformation programs
• Provide project management and governance support for new initiatives

• Own and drive the Tech-wide people agenda in partnership with HR, covering engagement, culture, and talent development
• Lead campus recruitment programs (intern and graduate pipelines) including strategy, hiring targets, and onboarding excellence
• Serve as key lead for global Catalyst events (town halls, innovation days, all-hands), overseeing design, logistics, and outcomes
• Champion learning and development culture; identify gaps, broker solutions, and track impact
• Support organizational design, change management, and transition communications
• Partner with senior leaders on Women in Technology (WIT), retention priorities, and inclusion initiatives

• Execute the CIO Communication Plan, managing internal communications and external brand awareness
• Coordinate external engagements including industry conferences, client events, speaking opportunities, articles, and podcasts
• Develop and execute strategies for strengthening engagement across all corporate titles globally

• Maintain organizational artifacts including org charts, role definitions, and management agendas
• Manage administrative processes: SOX recertifications, policy renewals, travel/conference approvals, tracking, and reporting
• Flex into emerging priorities as the Technology agenda evolves

Qualifications & Experience

• Significant experience in a Chief of Staff, strategy, or senior business management role within financial services or technology
• Demonstrable track record operating at or alongside C-suite level in a complex, matrixed organization
• Strong executive communication skills; written, verbal, and visual; able to construct compelling narratives for senior audiences
• Experience owning people or talent programs, with an authentic interest in culture and employee experience
• Highly organized, with the ability to manage multiple concurrent workstreams without loss of quality
• Sound commercial and strategic judgement; comfortable with ambiguity and able to drive clarity

Preferred

• Background in technology or engineering organizations within investment banking or capital markets
• Familiarity with governance frameworks and operating rhythms in a regulated financial institution
• Forward thinker, quick learner, innovative ideas, operates with sense of urgency

Primary Location Full Time Salary Range of $175,000 - $200,000.