Chief Information Officer, Home & Community Care Delivery (Care Transitions and HouseCalls)

Chief Information Officer, Home & Community Care Delivery (Care Transitions and HouseCalls) at UnitedHealth Group

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Chief Information Officer, Home & Community Care Delivery (Care Transitions and HouseCalls)

Requisition number: 2360652 Job category: Technology Primary location: Eden Prairie, MN Additional locations: Brentwood, Tennessee Date posted: 05/14/2026 Overtime status: Exempt Travel: Yes, 25 % of the Time

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Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care"s most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.

This role is a rare opportunity to lead technology at national scale in healthcare delivery. As the senior technology executive for Home & Community Care Delivery - Care Transitions and HouseCalls, you will own the platforms that power $5.5B+ in annual revenue and enable clinically critical care for millions of members. These platforms sit at the center of post acute care coordination, in home clinical delivery, and digital engagement-where technology directly impacts outcomes. You will step into a role with clear ownership, solid executive sponsorship, and an active transformation already underway. You will be responsible for simplifying complex systems, scaling AI into real workflows, and modernizing platforms while the business continues to grow.

This role leads a global, multi layer engineering organization accountable for:

• Scaling platforms to meet continued growth
• Modernizing and consolidating fragmented systems
• Embedding AI into day to day clinician and operational workflows - all while systems remain live, compliant, and highly resilient
• Success in this role requires decisive executive leadership, enterprise influence, and solid delivery discipline-with the opportunity to leave a lasting imprint on how care is delivered at scale

You"ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

For all hires within 30 minutes of an office in Minnesota or Washington, D.C., you"ll be required to work a minimum of four days per week in-office.

Primary Responsibilities:

• Enterprise Technology Leadership - Serve as the single accountable executive across Care Transitions and HouseCalls; own end to end technology strategy, execution, and outcomes aligned to sustained growth
• Transformation at Scale - Lead the shift from fragmented legacy systems to a unified, modern, AI enabled platform, modernizing while platforms remain live and scaling with the business
• AI First Execution - Establish AI as a default platform capability for Unified Post Acute Care (PAC UM)-moving from pilots to production grade, reusable AI services embedded in care coordination, utilization management, clinician enablement, and engineering productivity
• Platform Modernization & Simplification - Reduce redundancy, enforce cloud native, API first, composable architectures, and integrate acquired technologies without increasing complexity-unlocking interoperability and longitudinal insights
• Engineering Excellence & Global Operating Model - Lead and develop a global engineering organization, embedding platform engineering, DevSecOps, SRE, and AI assisted delivery to improve speed, quality, and reliability
• Workforce & Globalization Transformation - Drive workforce and operating model transformation toward a sustainable onshore/offshore delivery mix (target 40% onshore / 60% offshore), balancing cost efficiency with quality, regulatory compliance, and care delivery requirements
• Governance, Accountability & Execution Discipline - Enforce standards and decision rights; lead cloud adoption with accountability for cost, performance, and reliability; provide transparent, executive level reporting on platform health, value, and transformation progress
• Growth Strategy - Lead technology-enabled growth across Care Transitions and HouseCalls, including UnitedHealthcare and external client expansion, ensuring platforms scale to support new markets and revenue streams
• Regulatory Oversight - Ensure all platforms meet HIPAA, PHI, and healthcare regulatory requirements; own compliance accountability while enabling rapid innovation and clinical enablement

You"ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 15+ years of experience in technology leadership, with a significant focus on data engineering, architecture, or large-scale data platforms
• 10+ years of experience leading and managing large, complex technology organizations, including strategic planning and budget management
• 7+ years of experience with cloud-native data architectures and ecosystems (e.g., AWS, Azure, Google Cloud)
• Proven track record of driving large-scale digital transformations and implementing enterprise-level data integration solutions
• Demonstrated experience in leading organizational change and successfully adopting emerging technologies at scale

Preferred Qualifications:

• Advanced degree (Master"s or Ph.D.) in Computer Science, Data Engineering, or a related technical field
• Experience building and scaling the data foundations required for generative AI, large language models (LLMs), or advanced predictive modeling
• Deep expertise in modern data practices, including DataOps, MLOps, and automated data quality frameworks
• Solid executive presence with the ability to influence C-suite stakeholders and align technology strategy with broad business objectives
• All employees working remotely will be required to adhere to UnitedHealth Group"s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you"ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $200,400 to $343,500 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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