CHIEF FISCAL OFFICER - OPERATIONS MANAGER II

THIS IS A NON-CIVIL SERVICE POSITION

CITY OF BALTIMORE, DEPARTMENT OF GENERAL SERVICES

CHIEF FISCAL OFFICER - OPERATIONS MANAGER II

Salary Range: $107,187.00 - $176,715.00

SUMMARY

The Baltimore City Department of General Services (DGS) is the backbone of Baltimore City government, supporting fleet operations, facilities maintenance, capital projects, energy management, and administrative services. The agency operates a complex financial structure including General Funds, Internal Service Funds, capital transfers, grant funding, and rate-based cost recovery systems.

Our vision is to be committed to providing healthy work environments and safe reliable vehicles for city employees by delivering high quality and cost-effective support services to City agencies who serve Baltimore's citizens and stakeholders.

Our mission is to deliver cost-effective, high quality, reliable and sustainable services by managing quality facilities, ensuring efficient fleet operations, and maintaining exemplary administrative customer service that supports Baltimore City agencies and the advancement of their goals.

ESSENTIAL FUNCTIONS

As a member of the DGS team, you will be expected to:

• Act with transparency and integrity.
• Support sound decision making at the senior leadership level.
• Avoid silos and demonstrate a commitment to solving the problems and challenges that impact DGS in a unified manner.
• Meaningfully contribute to and support teams in a fast-paced environment with an emphasis on timely and quality service delivery.
• Utilize expertise to continuously improve DGS and better serve Baltimore.
• Consistently work to streamline, increase efficiency and provide frictionless operations.

Key Responsibilities:

Below is an outline of tasks and responsibilities of this role as distributed across key areas of focus:

Financial Planning and Analysis (FP&A)

• Focuses on long-term strategy, budgeting, and high-level fiscal health.
• Budget Leadership: Lead the end-to-end development of annual operating budgets.
• Fiscal Advisory: Provide executive leadership with data-driven insights on fiscal outlook, long-term planning, and fund health.
• Variance Oversight: Oversee quarterly projections and variance analysis, providing actionable reporting to division chiefs and the Department of Finance
• Internal Service Fund Management: Develop and manage complex rate models for Fleet and Facilities internal service operations.
• Cost Recovery: Conduct annual rate reviews and recommend adjustments to ensure full cost recovery across operations

Contracts and Procurement Management

• Focuses on procurement support and strategic contracts maintenance on behalf of the agency's operating divisions.
• Lifecycle Oversight: Monitor contract encumbrances to proactively prevent funding lapses, service gaps, and unauthorized procurements.
• Strategic Sourcing: Develop and implement procurement strategies that align with governmental goals, ensuring compliance with MBE/WBE and equity requirements.
• Performance Monitoring: Develop fiscal dashboards and performance indicators to track vendor payment performance and contract coverage.
• Compliance & Standards: Ensure all procurement activities meet strict governmental legal standards and prompt payment mandates.
• Risk Mitigation: Conduct regular reviews of contract balances to reallocate underutilized funds and prevent end-of-year spending surges.

Financial Operations and Administration

• Focuses on the day-to-day transactional integrity, compliance, and systems.
• System Execution: Oversee all fiscal transactions within Workday, including procurement, budget transfers, encumbrances, and capital cost transfers.
• Internal Controls: Maintain rigorous internal controls and ensure strict separation of duties across all financial functions.
• Grant Management: Oversee grant compliance, reporting, and reimbursement processes to maximize revenue.
• Accounts Payable: Supervise invoice processing and ensure the integrity of vendor payment systems.
• Audit Readiness: Maintain comprehensive, audit-ready documentation and fiscal tracking systems for all transactions.
• Compliance & Audit: Maintain audit-ready documentation and fiscal tracking systems; ensure compliance with prompt payment standards.

Human Capital and Performance Management

• Focuses on leadership, team development, and tracking organizational efficacy.
• Leadership: Supervise and direct fiscal managers and analysts across multiple divisions.
• Team Development: Establish cross-training and professional development plans to build departmental capacity and succession depth.
• Policy Standardization: Establish and enforce Standard Operating Procedures (SOPs) to ensure consistent policy application.
• Accountability Tools: Deploy performance reporting tools and indicators to foster a culture of transparency and continuous improvement.

Finance Project Management

• Focuses on process optimization, contract lifecycle, and preventing operational gaps.
• Process Improvement: Lead the implementation of initiatives to modernize fiscal functions and streamline budget development workflows.
• System Innovation: Manage the design and deployment of custom fiscal tracking systems to improve reporting accuracy.
• Project Governance: Manage the lifecycle of financial projects, ensuring milestones are met and resources are allocated effectively.
• ERP Implementation and Enhancement: influence development and continued deployment, as Chief Fiscal Officer of one of the City's largest agencies, of the City's ERP system to meet the needs of the organization of for the benefit of our sister agencies

EDUCATION AND EXPERIENCE REQUIREMENTS

• One or more degrees in Finance, Accounting, Public Administration, or a related field
• 7-10+ years of progressively responsible fiscal management experience
• Experience developing and managing complex financial models
• Experience managing public sector budgets, internal service funds, and grant funding
• Experience with ERP systems (such as Workday) including the development of reports, modification of workflows, roles, permissions management or other work aids
• Experience with project management, particularly within large organizations
• Experience with human capital management, team and culture building
• Prioritizes effectively in the face of multiple and shifting priorities
• Exhibits high curiosity and is relentless in pursuit of answers that explain how things work

LICENSES, REGISTRATIONS AND CERTIFICATES

• One or more relevant professional certifications which could include but is not limited to Certified Public Accountant, Certified Management Accountant, Certified Public Finance Officer, Certified Government Finance Manager or equivalent certification

KNOWLEDGE, SKILLS AND ABILITIES

• The Chief Fiscal Officer (CFO) serves as the senior financial executive for DGS and is responsible for:
• Managing and ensuring successful fiscal operations
• Strategic financial leadership
• Budget development, regular and timely projections; internal service fund management; rate model management and development
• Financial oversight on grants
• Capital budget management; relationship management through interpersonal channels, managers and Workday
• Contract and procurement administration oversight
• Financial project management and business process development
• Managerial accounting support; financial reporting fluency; and supervision of multiple fiscal teams
• The CFO directly supervises teams responsible for budget management and forecasting, contract administration, grant financial management, and accounts payable operations. Act as the chief liaison on behalf of the agency to the Department of Finance.

ADDITIONAL INFORMATION

BACKGROUND CHECK

• Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed.

PROBATION

• All persons, including current City employees, selected for this position must complete a 6-MONTH mandatory probation.

FINANCIAL DISCLOSURE

• This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER