Description

The Role

Reporting to the Regional Chief Executive, CE, the Chief Administrative Officer - Providence Alaska Medical Center provides leadership direction, planning, and oversight of operational matters for Providence Alaska Medical Center (PAMC) in Anchorage, Alaska. Under the general direction of the Regional CE, the Chief Administrative Officer (CAO) is the key leader of the PAMC organization in partnership with the PAMC Chief Medical Officer (CMO) and PAMC Chief Nursing Officer to implement PAMCs strategic plan and daily operations.

The CAO provides high-level administrative oversight of PAMCs daily operations, including:

• Monitor, assess, and enhance operational processes to achieve key hospital objectives and metrics • Leads initiatives that improve resource management, quality of care, safety, and overall stakeholder satisfaction • Responsible for PAMCs overall operating budget, performance, staff productivity, efficiency, key contracts, and operational accountability for select service lines • Establish and maintain relationships with both internal and external stakeholders, including physicians, hospital administration, Regional Leadership Team (RLT) members, Alaskas Critical Access Hospital (CAH) Administrators, community board members, government officials, region councils, and other key individuals, groups, or organizations, to foster a strong leadership team.

Essential Functions

Mission and Values

Role models and leads the Mission, Core Values, and Providence Promise daily through language and action.

Regulatory and Accreditation

Serves as the executive lead, collaborating with the Chief Medical Officer and Chief Nursing Officer, when engaging in regulatory or governing organization site surveys.

Results-Based Leadership

Drives high standards for individual team and organizational accomplishment, tenaciously works to meet or exceed challenging goals, derives satisfaction from goal achievement, and continuous improvement for clinical, operational, and financial metrics.

Caregiver and Provider Engagement

Engage, empower, and partner with caregivers, leaders, and providers to support their job satisfaction, quality, safety, innovation, and engagement in PAMCs delivery of care.

Business Acumen

Manages the budget and engages in the budgeting process for the hospital, demonstrating a keen understanding of basic business operations and the organizational levers that drive profitable growth, drawing from personal experience to quickly evaluate business plans and processes to identify data or recommendations that need further investigation.

Cultivating Clinical and Business Partnerships

Initiates and maintains strategic relationships with stakeholders inside and outside the health system to advance clinical, operational, and strategic goals.

Driving Execution

Translates strategic priorities into operational reality, aligns communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results.

Making Healthcare Operations Decisions

Secures and compares information from multiple sources to identify operations and business issues, commits to an action after weighing alternative solutions against important decision criteria.

Building Healthcare Talent

Establishes systems and processes in collaboration with executive leaders to attract, develop, engage, and retain talented employees, creates a work environment where people can realize their full potential, thus allowing the organization to meet current and future clinical operations and other business challenges.

Coaching and Developing Others

Provides feedback, instruction, and development guidance to help others excel in their current or future job responsibilities, plans, and supports the development of individual skills and abilities.

Compelling Communication

Clearly and succinctly conveys information and ideas to individuals and groups, communicates in a focused and compelling way that captures and holds others attention.

Empowerment and Delegation

Shares authority and responsibilities with others to move decision-making and accountability downward through the organization, empowering individuals and caregivers to stretch their capabilities and accomplish the collective hospital priorities.

Influence

Creates and executes influence strategies that persuade key stakeholders to take action that will advance shared interests in the arena of clinical, financial, operational, and strategic goals.

Leading Change

Identifies and drives organizational and cultural changes needed to adapt strategically to changing market demands, technology, and internal initiatives, catalyzes new approaches to improve results by transforming organizational culture, systems, or products/services.

Seizing Market Opportunities

Uses ones understanding of key market drivers to create and seize business and patient service opportunities, expand into new markets, and launch innovative patient services.

Setting Healthcare Strategy

Establishes and commits to a long-term business direction in partnership with the executive team, after considering clinical and financial data, resources, market drivers, and organizational values, anticipates, and responds to shifts within the market, technology, or policy environment that influence the delivery, management, and financing of healthcare.

Executive Disposition

Demonstrates a poised, credible, and confident demeanor that reassures others and commands respect, conveys an image that is consistent with the organizations Mission and Values.

Qualifications

Masters Degree in Health Administration, Hospital Administration, Business Administration, Healthcare, or related field

5 years of Significant senior-level leadership experience in a healthcare delivery organization

7 years of Progressively responsible leadership positions in the healthcare field

5 years of Administration in an acute care hospital or medical center

Broad knowledge and understanding of trends and changes taking place in healthcare and the implications of those changes

Record of forming, implementing, and executing a strategic plan for an organization focused on growth

Knowledge of working within integrated health systems and a track record of successful relationships with the integration of employed and private physicians

Knowledge of managing the day-to-day financial operations of multiple location delivery systems

Ability to lead complex organizations through a transition process

Problem-solver who involves others in key decisions but assures timely decisions

Ability to educate others about the process of change and the necessity of change

Ability to establish relationships with diverse groups, strong communication, and good listening skills

Ability to articulate and demonstrate the Mission, Vision, and Core Values to employees, physicians, and other providers and groups

Understanding of local integrated delivery systems and of a large multi-site health system

Ability to work on a team

Ability to focus on and energize a group in pursuit of present and future goals

Exhibits the ability to integrate thought, values, and action in seizing opportunity and taking calculated risks to attain superior performance and outcomes

Ability to develop and manage diverse and effective teams to achieve results

Ability to ensure that continuous improvement occurs on the team and within the organization

Demonstrates personal and interpersonal qualities that engender confidence, trust, credibility, and a positive regard by others as someone who is reliable

Personal values consistent with those of Providence Health and Services

Comfortable administering in a Catholic-sponsored organization.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we will walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and foster an inclusive workplace where diversity is valued and everyone is essential, heard, and respected. Together, our 120,000 caregivers, all employees, serve in over 50 hospitals, over 1,000 clinics, and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. As a comprehensive healthcare organization, we are serving more people, advancing best practices, and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and maximum wage rates on the wage range for this position. The successful candidates placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range, and additional compensation may be available for this role, such as shift differentials, standby-on-call overtime premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, healthcare benefits, medical, dental, vision, life insurance, disability insurance, time off benefits, paid parental leave, vacations, holidays, health issues, voluntary benefits, and well-being resources, and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles, Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Requisition ID: 412936 Company: Providence Jobs Job Category: General Operations Job Function: Operations Job Schedule: Full-time Job Shift: Day Career Track: Leadership Department: 4015 SS OPS MGMT AK Address: AK Anchorage, 3200 Providence Dr Work Location: Providence Alaska Medical Ctr-Anchorage Workplace Type: On-site Pay Range: $106.98 - $197.57 The amounts listed are the base pay range, and additional compensation may be available for this role, such as shift differentials, standby-on-call overtime premiums, extra shift incentives, or bonus opportunities.