OVERVIEW

Better Together works to end the root causes of poverty, dependency, divorce and child abuse by leveraging the power of the local church to provide struggling families with supportive relationships and meaningful work. Once properly supported, families can achieve independence, stay together and thrive.  

Better Together seeks a Chief Administrative Officer to serve as a key executive leader responsible for building and scaling the organization’s administrative infrastructure across Finance, Human Resources, and Legal in close partnership with functional leaders. This role ensures the organization is equipped with the systems, structure, and discipline required to sustain rapid growth while maintaining excellence, compliance, and accountability. This role reports directly to the Chief Operating Officer. 

This leader brings order and simplicity by reducing complexity, builds scalable systems, and ensures the organization can grow without breaking.

The ideal candidate should have demonstrated leadership, communication and organization skills. He or she should be a self-starter who thrives when challenged and is comfortable working remotely and finding creative solutions. 

CULTURE AND FIT

At Better Together, we are a mission-first team that shows up with purpose, humility, and grit. Our culture is shaped by five core values that guide how we lead, how we serve, and how we grow. If these values reflect who you are and how you work, you may be a great fit for our team.

1. We Love Others: We lead with empathy, humility, and integrity. We treat every person with dignity, make people feel seen and valued, and do what’s right even when it’s hard.
   1. Do you treat people with respect, no matter their background or behavior?
   2. Do you make decisions based on what’s best for others, not just yourself?
2. We Choose Gratitude: Gratitude fuels our joy and shapes how we show up. We focus on what’s possible, not what’s missing. We uplift others, celebrate progress, and keep perspective—even in the tough seasons.
   1. Do you stay positive and solutions-focused when challenges arise?
   2. Do you regularly speak encouragement and appreciation to your teammates?
3. We Are Ideal Team Players: We are hungry, humble, and people-smart. We take initiative, lift others up, and work wisely with all kinds of people. The best teams aren’t made of perfect people—they’re made of teachable ones.
   1. Do you take ownership and go the extra mile without being asked?
   2. Are you open to feedback and constantly looking for ways to grow?
4. We Do Hard Things: We don’t quit when things get hard. We press in with courage, keep a growth mindset, and do whatever it takes to get the job done. We don’t waste time on drama—we stay focused on the mission.
   1. Do you rise to challenges with resilience and a clear head?
   2. Do you consistently push through discomfort to deliver results?
5. We’re All In: We carry the mission in our hearts and act like owners. We take full responsibility, build capacity in ourselves and others, and do the work that matters most.
   1. Are you passionate about transforming lives and communities through your work?
   2. Do you take initiative and show up fully—because you believe this mission is worth it?

We don’t hire just for talent. We hire for alignment, character, and commitment to the mission. Expect honest conversations about these values throughout the hiring process.

ROLES AND RESPONSIBILITIES

The Chief Administrative Officer will have four primary roles, broken down into key responsibilities. They are:

Finance Oversight & Stewardship 

• Design, implement, and maintain scalable financial systems that meet the needs of operating and all regulatory requirements including budgeting, forecasting, financial reporting, auditor requirements, and financial inputs into strategic plans
• Provide control systems that ensure proper management oversight and responsible stewardship of donor and other corporate resources
• Recruit, train, oversee, and engage the employees and contractors necessary to meet these requirements
• With operating management, provide the Board, Executive Management and other key constituencies with clear reporting of operational actions and their financial impact, including clear tracking of budget assumptions and expected financial outcome compared to actual outcomes.
• Provide financial leadership, training, and support for departmental leaders

Human Resources Leadership

• Lead people strategy in partnership with the Senior HR Director to attract, develop, and retain high-impact talent necessary to fulfill the mission 
• Provide executive-level guidance to establish and reinforce clear role design, accountability structures, and performance management systems that drive results.
• Champion a healthy, high-performing culture and be the go-to authority on HR matters for the organization, engaging consultants where internal expertise is lacking
• Ensure HR practices, policies, and compliance frameworks support talent excellence, accountability, and organizational integrity and growth

Legal & Compliance Oversight

• Lead legal and risk management strategy, ensuring contracts, compliance oversight, and governance practices protect the organization and support long-term sustainability
• Advise and direct the Board, Management and Community Advisory Boards so that Better Together is recognized as a leader in non-profit ethical, legal risk management practices
• Partner with external legal counsel to proactively address risk, strengthen protections, and align with evolving regulatory requirements
• Establish and maintain clear, well-documented workplace policies and employee agreements with a supporting system that drives consistency, accountability, and compliance
• Identify, assess, and mitigate organizational risks through forward-looking planning and continuous monitoring

Organizational Operations, IT, & Systems

• Build and maintain scalable systems and processes across administrative functions
• Ensure processes are clear, documented, and consistently followed by all
• Drive operational efficiency and reduce friction across teams
• Leverage technology and systems to improve visibility and performance
• Partner with leadership to identify and implement technology solutions that enhance cross-functional collaboration and performance
• Establish and maintain clear IT policies, procedures, and user support systems

REQUIREMENTS

• Bachelor’s degree in Accounting, Finance, or related field required; CPA strongly preferred
• 10+ years of progressive leadership experience in finance and operations, including executive-level responsibility and oversight
• Proven track record of scaling organizations, building systems, and leading through growth and complexity
• Experience overseeing and integrating Finance, HR, Legal, and administrative functions at an organizational level
• Deep expertise in GAAP, financial strategy, forecasting, and board-level financial reporting
• Demonstrated experience partnering with executive leadership and boards, influencing strategy and decision-making
• Strong background in risk management, compliance, and governance, including grant and regulatory environments
• Advanced proficiency in financial systems and tools (e.g., QuickBooks, Salesforce) with a systems-thinking mindset
• Exceptional strategic thinking, analytical, and problem-solving capabilities with a focus on outcomes and scalability
• Proven ability to build, lead, and develop high-performing teams, driving accountability and results
• Thrives in a high-growth, fast-paced environment, bringing structure, clarity, and discipline amid change
• Deep alignment with Better Together’s core values and a passion for mission-driven work

TIMING, LOCATION AND COMPENSATION

Better Together seeks to fill this position as soon as possible. The organization’s headquarters are in Naples, Florida, but all the Better Together staff reside in Florida. This applicant must live in our Southwest Florida Region (in the region between Tampa and Naples). Better Together has built a highly successful work culture over the past decade with systems and structures designed for clarity, flexibility, and great communication. Key elements of the environment include:

• Weekly team meetings with clear accountability and the opportunity to solve issues as a team. 
• Quarterly in-person team meetings at which you’ll build deeper relationships, set clear goals aligned with the Better Together vision, and brainstorm how to seize new opportunities
• An intensive 90-day orientation to familiarize you with the Better Together team, our policies, and how we operate
• Home office setup, including equipment and communication tools you need to hit the ground running

Compensation and Benefits: 

• $145,000-$165,000 Annual Salary

Better Together offers a competitive salary and benefits package, which includes a health benefit and generous paid leave plan. Which includes:

• Medical (99% employer paid, employee only)
• Dental 
• Vision
• Life Insurance
• Paid Holidays
• Paid Time off
• Retirement Savings Plan with 50/50 employer match up to 6%

HOW TO APPLY

Please direct all questions to hiring@bettertogetherus.org.

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