Budgeting, Communication Skills, Cook Dishes, Detail Oriented, Food Preparation, Food Quality, Food Safety, Food Services, Hospitality and Tourism, Leadership, Maintain Compliance, Order Processing, People Management, Performance Analysis, Performance Reviews, Point of Sale (POS) Systems, Presentation/Verbal Skills, Problem Solving Skills, Regulations, Resolve Customer Issues, Restaurant, Sanitation, Service Delivery, Staff Motivation, Staff Training, Team Building, Team Lead/Manager, Team Player, Writing Skills
We are seeking a dedicated and experienced Front or Back of House Shift Leader to join our dynamic team. The ideal candidate will have a passion for the hospitality industry and a strong background in food service management. As a Shift Leader, you will play a crucial role in ensuring that our drive-thru or kitchen operates smoothly and efficiently while maintaining high standards of food quality and safety. You will lead by example, fostering a positive work environment and supporting your team in delivering exceptional service.
Duties
- Oversee daily drive-thru, front counter or kitchen operations, ensuring adherence to food safety and sanitation standards.
- Assist in managing kitchen staff, including training, scheduling, and performance evaluations.
- Ensure all food is prepared according to recipes and presentation standards.
- Handle customer inquiries and resolve any issues that may arise during service.
- Maintain cleanliness and organization of the drive-thru or kitchen area, including equipment and storage.
- Monitor food costs and assist in budgeting for the kitchen department.
Requirements
- Previous experience in a leadership role within a restaurant setting is preferred.
- Strong knowledge of food management practices, including safety regulations.
- Excellent team management skills with the ability to motivate and train staff effectively.
- Familiarity with POS systems for efficient order processing.
- Proven experience in hospitality or restaurant management is an asset.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Strong communication skills, both verbal and written, to interact with staff and customers effectively.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join our team as a Front or Back of House Shift Leader where you can grow your career while making a significant impact on our operations!
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary
$15.00 - $17.00 per hourBenefits
Flexible schedule, Paid time off, Health insurance, Employee discount, Paid training, Mileage reimbursementJob Type
Full time, Part timeSchedule
8 hour shift, Weekend availability, Monday to Friday, Day shift, Night shift, Overtime, Other