Chick-fil-A
All locations
All positions
Find positions near me
Jobs near me
Share
Apply
Chick-fil-A Careers
Hamlin
Chick-fil-A Hamlin Front of House Operations Leader
Chick-fil-A Hamlin Front of House Operations Leader
Share
Apply
Full-time
High school degree
$19.00 - 23.00 per hour
We are recruiting our next Chick-fil-A Operations and Hospitality Leader. An Ops Leader is responsible for oversight of all shift operations, leading and coaching team members to success, and ensuring an outstanding guest dining experience. Leaders are expected to be able to support business hours and to lead operations through a combination of opening, mid, and closing shifts. Working at Chick-fil-A is more than just a job, its an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment. This is an operational leadership position - 100% of leadership efforts are focused around leading the business operationally to exceed Chick-fil-A standards and guest expectations.
Responsibilities: Lead, direct and coach 15-20 team members in order to ensure the safe and proper execution of all shift tasks. Financial accountability of transactions, funds deposits and safeguarding of daily revenues and finances. Successfully execute the Think - Plan - Communicate - Execute - Follow-up leadership functions and strategy. Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guests needs. Delivering meals to guests at their table or to a designated pick-up area and providing excellent customer service at all times. Maintain cleanliness of your work area and the dining room, parking lot, and restrooms. Stock sauces, cups, lids, etc. as needed to maintain throughout your shift. Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience. Making deliveries Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone Maintain food safety and cleanliness standards Open and/or close the restaurant leading the shift as a key holder
Requirements: Full-time Position: Must be able to work flexible hours in order to meet business operations demands and operating hours. Leadership demands and business execution from open to close as well as some non-operational requirements on Sunday. Language: Proficient in English, preferred bilingual (Spanish, or others). Education: High School Graduate preferred two years of post-high-school education or equivalent or Bachelor's degree or above. Must be hard-working, team-oriented, friendly, honest and have great customer service skills. Reliable transportation with a current drivers license is required Be authorized to work in the United States Be at least 18 years old Must have a High School diploma or equivalent SERV Safe Manager Certificate Preferred Be available to work any time including Saturdays - time off can be given for special requests Have at least one-year previous restaurant management or leadership experience is preferred. Excellent verbal and written communication skills
Physical requirements: Must be able to stand for prolonged periods of time for up to 90% of the shift. Must be able to lift a minimum of 25 pounds and up to 75 pounds in a repetitive motion as needed.
Work schedule 8 hour shift 10 hour shift 12 hour shift Weekend availability Holidays Day shift Night shift Overtime
Supplemental pay Other
Benefits Flexible schedule Referral program Employee discount Paid training Other
Chick-fil-A - Hamlin 15899 New Independence Pkwy, Winter Garden, FL, 34787
Apply
This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.
Modern HR, Payroll, and Hiring for hourly businesses
Find Hourly Workers for Hire Best Job Descriptions Hiring Trends and Tips Post a Job with Workstream
Modern HR, Payroll, and Hiring for hourly businesses