Check-In Coordinator
Southern Rehab Physical Therapy
Kimball, Tennessee
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JOB DETAILS
SKILLS
Communication Skills, Dental Insurance, Electronic Medical Records, Email Servers, Employee Assistance Plan, Fax Server, Financial Management, Financial Policies, Healthcare, Leadership, Life Insurance, Medical Record System, Medical Treatment, Mentoring, Multitasking, Office Management, Organizational Skills, Patient Assessment, Patient Charts, Physical Therapy, Printing, Psychiatry and Mental Health, Team Player, Telephone Skills, Vision Plan
LOCATION
Kimball, Tennessee
POSTED
5 days ago
Position: Check-In Coordinator
Setting: Outpatient private practice
Specialty: Orthopedics, Sports Medicine
Location: Kimball, TN (30 min from Chattanooga)
Company Story:
Why You’ll Love Working Here
Imagine walking into a clinic where your expertise is valued, your ideas matter, and your growth is a priority. At Southern Rehab Physical Therapy, you’ll join a team that combines cutting-edge care with a warm, community-focused environment. This isn’t just another clinic; it’s a place where you can build a career you’re proud of.
What Makes Us Different
- Rooted in the Community: Serving patients for over 20 years, we’ve built a reputation for trust and excellence.
- Space for Creativity: Our spacious facility is designed to give you room to innovate and deliver care that goes beyond the ordinary.
- Collaborative Culture: Work alongside experienced clinicians who share your passion for helping patients thrive.
- Professional Development: Opportunities for mentorship, specialty certifications, and leadership roles.
Job Overview & Work Site:
Check-in Coordinator Job Duties:
- Checking-in current patients in electronic medical record system (WebPT) and notifying therapist/assistant
- Initial evaluation check-in procedures including: scanning documents, providing necessary paperwork, updating WebPT, rooming patients and clearly communicating with therapists.
- Reviewing financial policy/insurance benefits, explaining to patients their financial responsibility and any limitations
- Reviewing cancellation/no show policies and fees
- Accepting patient payments and providing receipts
- Monitoring and working fax server email throughout the day (printing, scanning into WebPT as indicated, forwarding emails to staff)
- Maintaining patient charts, re-filing, pulling charts for each day
All Front Office Staff Job Duties:
- Answering phones, document calls, cancellations, no shows etc
- Accepting and scheduling new referrals via phone
- Monitoring and calling patient no shows within 10 min of appt time with appropriate documentation
- Scan/fax documents per therapist request
- Opening or Closing duties depending on work schedule
- Monitor front office “tasks” and make follow up calls as advised by office manager
Benefits:
Benefits for Full-Time Employees include:
Loan assistance program
Medical/Dental/Vision insurance
401K with 50% employer match up to 6% per check
Paid holidays
Paid time off
Full-time benefit options start at 30 hours per week
Company-paid employee life insurance
Voluntary life insurance options
Short and long-term disability options
Employee assistance program (including mental health services)
Benefits for Part-Time Employees include:
Paid time off
Holiday pay
401K with 50% employer match up to 6% per check
Requirements:
- Organized, Punctual, Dependable
- Able to effectively communicate with front office staff, therapists, and patients
- Team-oriented (able and motivated to work with office staff, therapists etc)
- Ability to multi-task with accuracy and efficiency
Schedule:
- Our therapists treat patients from 7:30 am to 6:00 pm Monday-Thursday and 7:30 am to 5:00 pm on Fridays. A front office staff member must always be present to maintain the schedule, accept payments, and answer phone calls. We strive to ensure a fair work schedule for all front office staff members while maintaining adequate coverage.
- This position is 5 days a week (40 hours).. Each full day has a 1 hour unpaid
About the Company
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