Bartending, Communication Skills, Depth Perception, English Language, Housekeeping/Cleaning, Licensing, Lift/Move 50 Pounds, Mathematics, Physical Demands, Problem Solving Skills, Sanitation, Team Player, Time Management
ESSENTIAL DUTIES AND RESPONSIBILITIES
Primary duties and responsibilities include, but are not limited to, the following:
- Provide proper and professional cocktail service to all guests in a friendly, courteous, and timely manner resulting in guest satisfaction.
- Promote and document orders for drinks, reciting selections of all "call", and "premium" brands as requested, pass on order to Bartender, properly garnish and deliver to guest in a timely manner.
- Maintain cleanliness and sanitation of guest areas and equipment at all times including: removing empty glasses/bottles, cleaning ashtrays, emptying garbage, sweeping/mopping floors, scrubbing/sanitizing equipment, etc.
- Maintain proper and adequate set-up of bar on a daily basis, before, after and during shift.
- Listen and respond to guest inquiries using a positive, clear speaking voice.
- Interact with co-workers and customers in a professional and polite manner.
- Any other duties as assigned within the scope of this position.
KNOWLEDGE/SKILLS/ABILITIES
- Must be able to work in a team environment
- Candidate must be able to communicate in English, both in written and oral form.
- Ability of simple reading, math, writing and task completion skills is required.
- Must have the following skills: compiling, coordination, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
- Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
- Must be a minimum of 21 years of age.
CERTIFICATES AND LICENSES
- Must obtain and maintain appropriate licensing with the Alcohol Awareness Card.
EDUCATION and/or EXPERIENCE
- Previous cocktail server experience preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
PHYSICAL DEMANDS
- While performing the duties of this job, the team member is constantly standing, walking, and frequently reaching overhead, bending over, kneeling, and balancing during the duration of their shift.
- Must be able to push/pull and lift/carry 50lbs or less frequently.
- The team member will constantly have repetitive use of both hands and occasional light and firm/strong grasping motions.
- Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
- The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
- Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other mechanical devices.
- The noise level in the work environment is usually moderate.
- Team Member may be exposed to slippery surfaces, fumes/odor and secondhand smoke.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Grand Sierra Resort and Casino