Collections Regulations, Communication Skills, Credit and Collections, Detail Oriented, Documentation, High School Diploma, Interpersonal Skills, Mathematics, Microsoft Excel, Microsoft Office, Negotiation Skills, Presentation/Verbal Skills, Traffic Shaping, Writing Skills
Job Summary We are seeking a Charge Off Recovery Collection Specialist to join our team. In this role, you will collect on charge off accounts. Candidate must be goal oriented, self-motivated, competitive with attention to detail and documentation. Ability to negotiate, basic math skills, communicate effectively both written and verbal. The ideal candidate is dependable, reliable with interpersonal skills as well as the ability to work with limited supervision. Rate of success is determined by the individual's motivation.
Responsibilities
Review and negotiate charged off accounts for payment
Research member information and utilize Skip tracing tools
Communicate with members on benefits of resolution
Maintain accurate documentation of account status and collection efforts
Report on collection activity and present to management
Qualifications
2 years or more in collections with financial institutions
High school diploma or equivalent
Understanding of collection techniques
Knowledge of debt collection laws and regulations
Familiarity with Microsoft Office, Excel, and computer databases
Ability to work well under pressure
Excellent verbal and written communication and negotiation skills