Analysis Skills, Best Practices, Business Intelligence, Business Processes, Change Management, Cloud Computing, Communication Skills, Customer Relationship Management (CRM), Documentation, Documentation Format, Event Management, Finance, Information Technology & Information Systems, Knowledge Base, Microsoft Product Family, Microsoft SharePoint, Oracle Fusion Middleware, Process Analysis, Reengineering, Technical Leadership, Technical Writing, eLearning
Please take a moment to review the job description below. If you are interested in applying, kindly respond and we can discuss it further.
This is a contract position and we are offering payment options of W2 & C2C per hour.
The interview process will be initiated as soon as possible.
We look forward to hearing back from you.
Job Description:
Role: Change Enablement Analyst
Duration:: Long-Term Contract
Location: Memphis, TN - Onsite
The Change Enablement team assists with change efforts across a variety of technologies for collaboration, event management, CRM, finance, BI, and infrastructure.
Ideal candidate for this role has broad experience working in an IT division and has successfully implemented a change enablement/change management plan to integrate a new/updated technology or process. The analyst should be able to build enthusiasm and minimize resistance during pre-implementation activities, design appropriate training and change activities, and re-enforce best practices during post-implementation monitoring.
Requirements
- Demonstrate experience with one or more documentation tools to create high quality knowledge base articles/technical documentation with consistent formatting - SAMPLE REQUIRED
- Experience in an agile environment
- Experience with Oracle Fusion/Cloud Change
- Experience with Microsoft 365 (Teams, SharePoint, Office)
Essential Job Functions- Create an end-to-end plan to integrate new technology coordination between business stakeholders and IT partners
- Analyze (or re-engineer) business and technology processes clearly and comprehensively
- Define and evaluate change effectiveness against measurable objectives through all phases of the project
- Leverage multiple communication channels targeted to various audience sizes and technical backgrounds. - SAMPLE REQUIRED
- Create training for self-service and in-person/virtual modes of learning using digital authoring tools (DAS, Articulate Rise, and/or video) - SAMPLE REQUIRED