The Certified Nurse Aide will provide support to the nursing staff and providers to room patients and gather information necessary for the visit.
KEY ACCOUNTABILITIES: · Serves as a patient advocate at all times in the delivery of patient care · Escort patients to exam room, interview patients, collect vital signs & necessary information in order to facilitate the provider visit · Ensure all related reports, labs and other information is filed in the EMR prior to the patient appointment · Communicate with nursing staff as to needs of patient and/or provider · Support organization as needed CORE COMPETENCIES (soft skills): · High adaptability and flexibility · Strong customer service skills. · Excellent oral and written communication skills. · Be a dependable & reliable team player · Exceptional attention to detail, organization, and time management skills. · Ability to self‐start, work independently, and work as part of a team. · Ability to maintain confidentiality. · Communication and interpersonal skills as applied to interaction with coworkers, supervisor, and others, sufficient to exchange or convey information and to receive work direction. · Demonstrates the ability to communicate effectively with patients and other health care providers · Responds competently to unanticipated events and medical emergencies within the scope of practice, professional experience, and established protocol · Supportive of the diversity of our staff and clientele · Demonstrates passion for and commitment to FHC's mission and its importance to the community. REQUIREMENTS (hard skills): · Proficiency in all applicable computer skills · Knowledge of Electronic Medical Records EDUCATION/EXPERIENCE: · Experience in a health care environment · Customer service experience · North Dakota Nurse Aide Registration required.
Working Conditions and Environment: This position has good working conditions in general; the noise level in the work environment is usually quiet. Physical Requirement/Activities: Standing, walking, climbing, balancing, bending, carrying, reaching, squatting, pushing, pulling, lifting, twisting, gripping, talking, typing, hearing/listening, seeing/observing. Sedentary to light work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary to light work involves sitting approximately 75% of the time. Also, involves exerting up to 25 pounds of force intermittently or up to 50 pounds of force infrequently. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.