2500.00 Sign-on Bonus
Reports to the Practice Manager and works under the direction of the Clinical Supervisor and Clinical Educator. Under general supervision and according to established policies and procedures performs various clerical and patient care duties. Responsibilities include assisting the PhysicianProvider in support of medical care performing various procedures answering the telephone admitting and discharging patients and performing data entry.
MISSION VALUES and SERVICE GOALS
MISSION We deliver outstanding care inspire health and connect with heart.
VALUES Trust. Respect. Integrity. Compassion.
SERVICE GOALS Personally connect. Keep everyone informed. Be on their team.
Performs routine clerical duties in accordance with established policies and procedures by
Receiving and greeting all patients and visitors in a professional manner and providing all reasonable assistance.
Recognizing the acuity of patients before the triage process.
Receiving telephone calls taking and relaying messages accurately.
Obtaining information from the patient to accurately complete the patient record for payment information computer input etc.
Maintaining patient files charts and records.
Maintaining all assignments throughout the shift.
Performs patient care duties as directed by the PhysicianProvider
Recording medical history.
Responding to acuity patients in a timely manner.
Preparing patient for examination.
Assisting PhysicianProvider with minor and emergency or surgical procedures.
Performing routine laboratory and EKG tests as ordered and collecting specimens for the lab.
Performing all POC test per protocol prior to seen by PhysicianProvider.
Administering and recording medication and injections as ordered.
Interpreting PhysiciansProviders instructions to patients and providing instruction to patients.
Checking and maintaining supply of stock to exam rooms as well as lab area.
Cleaning and sterilizing instruments and equipment daily.
Scheduling all referrals into the system in a timely manner.
Preparing procedure rooms for sutures staples and wound care.
Arranging for PhysicianProvider to call report to ED if patient needs further evaluation.
Maintaining pool box on a daily basis.
Performing ortho glass splinting once orders have been placed
Educating patients on the use of crutches and ortho applications as needed.
Assisting PhysicianProvider with the need for sutures staples and wound care.
Preparing all workman comp paperwork for PhysicianProvider.
Completing all DOT assessments including eye test hearing test vitals as well as paperwork for PhysicianProvider prior to being seen.
Completing all drug screening for any pre-employment work comp DOT patients.
Triaging patient up on arrival to determine acuity level and urgency alert provider for direct patient care.
Telephone triagecentral phones for all four locations.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by
Attending required meetings and participating in committees as requested.
Enhancing professional growth and development through in-service meetings and educational programs as approved.
Completing other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements
Attends and participates in department meetings and is accountable for all information shared.
Completes mandatory education annual competencies and department specific education within established timeframes.
Completes annual employee health requirements within established timeframes.
Maintains licensecertification registration in good standing throughout fiscal year.
Direct patient care providers are required to maintain current BCLS CPR and other certifications as required by positiondepartment.
Consistently utilizes appropriate universal precautions protective equipment and ergonomic techniques to protect patient and self.
Adheres to regulatory agency requirements survey process and compliance.
Complies with established organization and department policies.
Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacons six-point Operating System referred to as The Beacon Way
Leverage innovation everywhere.
Cultivate human talent.
Embrace performance improvement.
Build greatness through accountability.
Use information to improve and advance.
Communicate clearly and continuously.
Education and Experience
The knowledge skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is required. Must be a minimum of 17 years of age.
Must be Certified or Register Medical Assistant through either 1 successful completion of a Certification Exam or 2 through successful completion of an approved two-year Medical Assistant Program and successful completion of a Certification Exam.
Previous medical office experience
The ability to speak and write Spanish isdesired.
Knowledge & Skills
Demonstrates knowledge of and competency in performing patient care procedures observations treatments and techniques utilized by facility.
Requires ability to perform vena puncture.
Demonstrates high level of interpersonal and communication skills necessary to consistently receive and greet visitors clients and staff members in a professional manner.
Demonstrates well developed communication skills to communicate effectively and clearly to a variety of internal and external contacts.
Requires knowledge of billing office procedures and computer skills.
Demonstrates analytical skills necessary to solve patient problems and interpret data.
Promotes collaboration and innovation in the clinical services to ensure an interdisciplinary approach to improving health care delivery and the quality of patient care.
Requires ability to perform EKGs and other procedures applicable to the practice.
Working Conditions
Works in a Urgent Care office environment.
May require lifting or positioning of patients.
Flexible hours and work schedule required.
Available to float at any Urgent Care location.
Physical Demands
Requires the physical ability and stamina i.e. to walkstand for prolonged periods of time push cartswheelchairs lift at least 50 pounds to positionlift patients of various sizes and weights etc. to perform the essential functions of the position.