Certified Medical Assistant - Neurology

Novant Health Neurology & Headache - SouthPark is seeking a full-time Certified Medical Assistant!

The role of the Certified Medical Assistant is to coordinate and assist the provider to ensure safe quality/cost effective service and care for the people within the practice population.

Novant Health is seeking a Certified Medical Assistant to coordinate and assist the provider to ensure safe quality/cost effective service and care for the people within the practice population.

• Education: High School Diploma or GED, required.
  
  •  Candidates will provide proof of current certification from one of the approved certifying registries including: • CMA with the American Association of Medical Assistants (AAMA) • CCMA with the National Health Career Association (NHA) • RMA with the American Medical Technologists (AMT) • American Registry of Medical Assistants (NHCWA) • National Center for Competency Testing (NCCT) • National Association for Health Professionals (NAHP) • American Allied Health (AAH) RMA with the American Registry of Medical Assistants (ARMA). If a candidate is not currently certified, they must obtain certification or registration by the end of the sixth month of their hire and sign an education agreement.
• Experience: Previous work in a medical office, preferred.
• Licensure/Certification: Current certification, or ability to obtain within 6 months of hire as CMA, RMA or CCMA, required. Current State Drivers License (Palliative Care Only), required.
• Additional skills required: Ability to successfully complete generic and department specific skills validation and competency testing.

Job responsibilities include:

• Patient Rooming: Efficiently prepare exam rooms and escort patients for timely appointments.
• Inbox Management: Manage electronic in-baskets, including sending messages to providers and patients, processing prescription refills, and responding promptly to inquiries.
• Order Reviews: Verify and process provider orders to maintain accuracy and compliance.
• Collaborative Support: Work closely with clinical staff to ensure smooth operations and deliver exceptional patient care in a high-volume, fast-moving environment.