Overview Job Duties Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.
Responsibilities Essential Functions • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Interviews and completes the registration process for patients utilizing the specific service. • Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record. • Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department. • Perform venipuncture and administer routine, non-controlled medications. • Administer medication as directed by and under the direct supervision of licensed physician. • Collect routine laboratory specimens as directed by the provider. • Perform basic laboratory procedures including aseptic procedures and taking patients vital signs. • Provides excellent customer service for patients/families/representatives and other members of the treatment team.
Qualifications Experience Requirements • 1 year Medical assistant preferred • 2 years Clerical/customer service experience - ideally in a health care related industry preferred • 1 year One year experience with third party payors and computer experience for in putting data and reviewing patient demographic material preferred
Education Requirements • High School Diploma or GED required
Certification/Licensure • Certified Medical Assistant (CMA) required within 6 months • Basic Life Support (BLS) required at time of hire • Medical Terminology Certificate preferred within 30 days • Requirement of having completed an MA program that is accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board.
UFJPI is an Equal Opportunity Employer and Drug Free Workplace