Responsible for rendering clinical care within the medical practice in support of and as directed by the physician and or Radiation Oncology Nurse. Will also have general responsibilities to assist in the day to day operation of this office to ensure quality patient care. Responsible for some day-to-day operations and scheduling of a medical practice. Includes but is not limited to the scheduling of appointments, preparing reports, managing third party payer information and other administrative utilization information, ensuring excellent customer service for every patient. Assists with answering telephone, registering new patients, scheduling appointments, and completing prior authorizations for treatment. Able to multi-task while maintaining a high level of customer service and accuracy.
Required Knowledge & Skills
Education: Technical or Vocational school plus up to 2 years specialty training
Experience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.
Licenses and Certifications
*CERTIFIED MEDICAL ASSISTANT
*HEALTHCARE PROVIDER (CPR)
Qualifications
*Must be certified as a Medical Assistant by the AAMA or a Registered Medical Assistant by the AMT. We will accept certification from NCCT and NHA. MA or nursing school may be used as part of the experience required.
*Must possess the sense of discipline to work in accordance with accepted clinical standards.
*Must possess the cognitive ability to understand patient's medical records, physician's orders and medical orders to be communicated to patient, hospital, and or other physician.
*Must be capable of dealing tactfully and effectively with patients, family members, other employees, and physicians.
*Must be able to schedule x-rays, scans, new referrals and follow-up appointments.
*NOTE: BLS within 90 days
*Working knowledge of RO ICD-9 and CPT coding required. Requires experience in physician practice coding.
*Two years of previous prior authorization experience.
*Exhibits exceptional communication skills.
*Data entry experience preferred. Must utilize multiple practice software systems.
*Detail oriented.
*Ability to work closely with others and function as a team member.
*Ability to analyze data and form recommendations.
*Proficient in various software within Microsoft Office including Outlook, Word, Excel, etc.