Belle, LLC is a healthcare company focused on improving outcomes for seniors through in-home preventive foot care, community health workers, and telehealth-supported care management. Our work is centered on making care more accessible, coordinated, and effective for older adults, while supporting a better experience for the people who care for them.
In this role, you’ll help deliver high-quality, member-centered care and play a key part in improving clinical outcomes, supporting care coordination, and enhancing the experience for both members and their caregivers. This opportunity is well suited to a compassionate medical assistant who is passionate about improving the health and well-being of older adults through personalized, holistic support.
Responsibilities
- Review Community Health Worker (CHW) appointment documentation for accuracy and completeness, escalating issues to the nurse case manager as needed.
- Support care coordination activities, including scheduling follow-up appointments and communicating with members or their caregivers.
- Mail and/or email patient care plans and educational materials as directed by case managers.
- Accurately update and maintain patient records within the electronic health record (EHR) system.
- Protect patient confidentiality and support compliance with HIPAA and organizational policies.
Requirements
Experience, Skills, & Personality
- Certified or Registered Medical Assistant (CMA/RMA) required.
- 2 years of experience in a medical office, telehealth, or care coordination setting.
- Experience using EHR systems; experience using eClinicalWorks preferred.
- Experience working within HIPAA and organizational policy requirements in a healthcare setting.
- Available during Eastern Time business hours.
- Experience working with older adult populations preferred.
Benefits
Benefits
- Health, Dental, and Vision Insurance Benefits
- 401k
- PTO, Sick, Wellness leave, and Paid Holidays