Certified Medical Assistant - Bilingual

Now Hiring: Bilingual Certified Medical Assistant (CMA)
Location: Nashville, TN 37204
Schedule: Full-Time | Monday–Friday (8-hour shifts)
Reports to: Medical Practice Manager
Pay Range: $22.00 – $25.00 per hour

Make a Difference Through Compassionate, Inclusive Healthcare
Join Nashville CARES, a leading nonprofit organization committed to ending the HIV epidemic through prevention, treatment, education, and supportive care.

We are seeking a dedicated and bilingual Certified Medical Assistant (CMA) who is passionate about delivering high-quality, patient-centered care in a welcoming and inclusive clinical environment.

About our clinic:
Our team provides comprehensive healthcare services including:

• HIV treatment and ongoing care
• PrEP and PEP services
• STI testing and treatment
• Sexual health and wellness support

This role is ideal for someone who thrives in a collaborative healthcare setting and enjoys building meaningful connections with patients from diverse backgrounds.

Key Responsibilities:

• Prepare patients for appointments by taking vital signs and documenting medical history and medications
• Perform phlebotomy and administer injections and medications
• Collect and process laboratory specimens
• Assist providers during exams and clinical procedures
• Schedule appointments, answer calls, and support patient triage needs
• Maintain accurate electronic medical records and documentation
• Help create a clean, organized, and welcoming clinic environment
• Protect patient confidentiality and provide compassionate support
• Participate in trainings, quality improvement initiatives, and clinic operations

Qualifications:

• Active CMA certification in the state of Tennessee
• Current BLS (Basic Life Support) certification
• 2+ years of clinical experience as a CMA or LPN preferred
• Experience with EMR systems is a plus
• Bilingual fluency in English and Spanish required
• Strong communication, organizational, and patient care skills
• Ability to remain professional and compassionate in fast-paced situations

Why Join Nashville CARES?

• Be part of a mission-driven organization improving lives every day
• Work in a supportive, inclusive, and collaborative environment
• Access ongoing training and professional development opportunities
• Contribute to meaningful healthcare initiatives serving the community

Benefits & Perks

• Competitive hourly pay: $22–$25/hour
• 27 Days of PTO in Year 1, increasing over time
• 12 Paid Holidays annually
• Medical, Dental & Vision Insurance
• Employer-paid Life Insurance & Long-Term Disability
• 403(b) Retirement Plan
• Employee Assistance Program
• Continuing education and training support

Additional Information:
Candidates must be able to commute to or relocate to Nashville, TN 37204 before their start date.

Equal Opportunity Employer
Nashville CARES is committed to creating an inclusive workplace where individuals from all backgrounds and lived experiences are welcomed, respected, and empowered to succeed.