Certified Medical Assistant - Bilingual

Now Hiring: Certified Medical Assistant (CMA) – Bilingual
Location: Nashville, TN 37204
Schedule: Full-Time | Monday–Friday (8-hour shifts)
Reports to: Medical Practice Manager
Pay Range: $22.00 – $25.00 per hour

About Nashville CARES:
Nashville CARES is a leading organization in Middle Tennessee dedicated to ending the HIV epidemic. Through a comprehensive approach that includes prevention, treatment, and supportive services, we strive to improve the lives of individuals at risk and those living with HIV. Our work is grounded in education, advocacy, and delivering high-quality, inclusive healthcare. Learn more at www.NashvilleCARES.org

Clinic Overview:
Our clinic provides a wide range of services, including HIV care, prevention (PrEP and PEP), STI testing and treatment, and overall sexual health services. We are looking for a bilingual Certified Medical Assistant who is committed to delivering inclusive, patient-centered care and thrives in a collaborative environment.

Key Responsibilities:

• Prepare patients for visits by taking vital signs and recording medical histories and medications
• Perform phlebotomy and administer medications, including injections
• Collect and handle lab specimens for both in-house and external testing
• Support providers during clinical procedures and technical tasks
• Manage front-line responsibilities such as answering calls, scheduling appointments, and triaging patient concerns
• Maintain accurate documentation and patient records
• Ensure clinic spaces are clean, organized, and welcoming for patients
• Handle sensitive patient information with strict confidentiality
• Respond to challenging situations with professionalism and a patient-focused approach
• Participate in required trainings, including HIV-related education and organizational initiatives
• Contribute to quality improvement efforts and daily clinic operations
• Perform additional duties as needed

Qualifications:

• Active CMA certification in the state of Tennessee
• Current BLS (Basic Life Support) certification
• At least 2 years of experience in a clinical setting as a CMA or LPN preferred
• Experience with EMR systems is a plus (please specify if applicable)
• Bilingual proficiency in English and Spanish required
• Strong communication, organization, and patient care skills

Compensation & Benefits:

• Hourly rate: $22.00 – $25.00
• Paid Time Off: 27 days in the first year, increasing up to 37 days over time
• 12 paid holidays annually
• Medical, dental, and vision insurance
• Employer-paid life insurance and long-term disability coverage
• 403(b) retirement plan
• Employee Assistance Program
• Continuing education and training support
• Inclusive and supportive workplace culture

Additional Information:
Candidates must be able to commute to or relocate to Nashville, TN 37204 prior to their start date.
We are committed to fostering a diverse and inclusive environment and encourage candidates from all backgrounds and lived experiences to apply.