Certification Specialist 2026-00674

Certification SpecialistJob Number: 2026-00674 Salary: $18.56 Hourly Location: Cheyenne, WY Job Type: Permanent Full-time Department: Department Of Health Division: Cheyenne and County Offices Opening Date: 03/09/2026 Closing Date: Continuous FLSA: Non-Exempt Job Classification: BAAS05

Description and FunctionsGENERAL DESCRIPTION: The Wyoming Department of Health, Aging Division, is seeking a disciplined and detail-oriented professional to serve as a Healthcare Certification Specialist within the Healthcare Licensing and Surveys (HLS) Business Office. In this capacity, you will provide critical administrative oversight and technical support to ensure the integrity of healthcare facility certifications and state licensure records.

Primary responsibilities include monitoring and tracking mandatory federal and state timelines for facility surveys to ensure all regulatory documentation is processed within statutory deadlines. This role requires the maintenance of comprehensive electronic filing systems, the execution of precise data entry, and the performance of essential research to support provider certification records.

The Coordinator is also responsible for producing formal correspondence and specialized reports unique to the HLS mission, necessitating a high degree of written precision and professional communication. As a key representative of the Business Office, you will facilitate efficient daily operations by performing receptionist duties, providing management support, and coordinating office-wide administrative tasks. The successful candidate will serve as a professional liaison for the agency, utilizing excellent oral and written communication skills to interface effectively with department staff and external stakeholders.

HLS serves as the primary regulatory authority for licensed and certified healthcare facilities within the State of Wyoming. HLS is dedicated to protecting the health, safety, and welfare of residents and patients by ensuring all Medicare, Medicaid, and state-licensed providers adhere to established quality of care standards.

Benefits Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457(b) plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities
• AND MUCH MORE!

Click here for detailed information, or you can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary? Explore our Total Compensation Calculator: compensationcalculator.wyo.gov

Human Resource Contact: Anissa French / wdhrecruit@wyo.gov

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.

• Assists in the management of the day-to-day operations of provider certification and licensure records.
• Monitors and tracks regulatory-mandated timelines for provider surveys and records.
• Enters data into a national survey database (ACO/ACTS/iQIES), for the federal government to track and monitor healthcare providers performance and regulatory compliance.
• Monitors and schedules required permanently assigned vehicle maintenance needs. Also serves as a backup for tracking and maintaining electronic travel itineraries, calculating, coding, and preparing travel voucher reimbursements.
• Finalizes correspondence for appropriate management staff within HLS in accordance with established standards, office policies, and guidelines.
• Performs receptionist services for HLS. This includes direct contact with healthcare customers, providers, concerned family members, and friends.
• Processes provider staff changes and updates directories, email listings, and federal databases as needed.

Qualifications

PREFERENCES:

• Preference will be given to applicants with two or more years of receptionist and administrative support experience in a business office setting.
• Preference will be given to applicants with two or more years of experience using Microsoft Office and Google Suite products.
• Preference will be given to applicants with organization, multitasking, and time management skills.
• Preference will be given to applications with the ability to maintain and track various workflow processes.
• Preference will be given to applicants with accurate data entry skills.

KNOWLEDGE:

• Knowledge of applicable computer applications, specifically Microsoft Office products and Google Suite.
• Knowledge of records processing and maintenance procedures and systems.
• Knowledge in the preparation of complicated documents.
• Knowledge and understanding of the agency and each respective division/program.
• Knowledge of applicable federal, state, and local laws, codes, regulations, and policies, technical processes, and products related to the department.
• Knowledge of techniques for providing a higher level of customer service.
• Skills with accurate data entry.
• Ability to monitor and track multiple deadlines.

MINIMUM QUALIFICATIONS:

• Education: Associates Degree (typically in Business)
• Experience:
• 0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
• OR
• Education & Experience Substitution: 2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
• Certificates, Licenses, Registrations: None Necessary

Special RequirementsPHYSICAL WORKING CONDITIONS: Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc. Special physical demands are not required to perform the work.

NOTES:

• FLSA: Non-exempt
• The Wyoming Department of Health is an E-Verify employer.

Supplemental Information

• Click here to view the State of Wyoming Total Compensation Calculator.
• Click here to view the State of Wyoming Classification and Pay Structure.
• URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Working for the State of Wyoming means more than a job - its a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

• Comprehensive health coverage - medical, dental, and vision plans for you and your family
• Voluntary Benefits - including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options - including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules - vacation, sick leave, paid FMLA and 11 paid holidays each year
• Public Service Loan Forgiveness eligibility - for those with qualifying student loans
• Training and professional development - to support your career growth and advancement
• Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program - Earn paid time off and incentives by focusing on your personal health

Know your full value. Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like. Explore your total compensation: https://compensationcalculator.wyo.gov/

WORKING FOR THE GREATEST STATE IN THE NATION Wyoming offers a lifestyle you cant find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax. Click here for detailed information or you can watch this short video to learn about our benefit package!

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Application Questions

01 (AA) Which of the following best describes your highest completed level of education to date or within the next three (3) months? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associates Degree
• Associates Degree and additional coursework
• Bachelors Degree
• Bachelors Degree and additional coursework
• Masters Degree
• Masters Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02 (AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3) months? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+ Semester hours
• N/A

03 (BAAS05) How many years of relevant work experience or transferable skills do you have related to the job description?

• No relevant experience, but willing to learn.
• Less than two (2) years of relevant experience.
• Two (2) to less than four (4) years of relevant experience.
• Four (4) or more years of relevant experience.

04 (AA) Describe your relevant experience below.

05 Which of the following Microsoft & Google products do you have experience with?

• Access
• Excel
• PowerPoint
• Word
• Publisher
• Gmail
• Google Documents
• Google Sheets
• Google Calendar
• None of the above

06 Describe your relevant experience in applicable computer applications.

07 Do you have skills with accurate data entry?

• Yes
• No

08 Describe your relevant experience in accurate data entry.

09 Do you have experience operating a multi-line telephone system?

• Yes
• No

10 (A) Where did you hear about this opportunity?

• Government jobs www.governmentjobs.com/careers/wyoming
• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce Center
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• Human Resources Division
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other

11 (A) If you selected "Current State Employee" please provide the employees first and last name, and include the department they work for, if known. This employee may be eligible for a Referral bonus.

12 (A1) If you selected Other, please tell us where you heard about this opportunity.

13 (AA) VETERANS PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans preference disclosure.

• Yes
• No
• I am not a veteran

14 (AA) VETERANS PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veterans military service, and wish to claim veterans preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans preference status. By requesting veterans preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

• Current State Employee
• Veteran - DD214 Attached
• Disabled Veteran (10% or more) - DD214 and Veterans Disability Determination Attached
• Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
• None of the above

15 (AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.

• Yes
• No

Required QuestionEmployer State of Wyoming

Address Human Resource Contact Information located in the General Description Section Statewide, Wyoming, 82002

Phone 307-777-7188

Websitehttp://agency.governmentjobs.com/wyoming/default.cfm