Central Office Receptionist - Bilingual

JOB TITLE: CENTRAL OFFICE RECEPTIONIST-BILINGUAL

FLSA STATUS: NON-EXEMPT

SALARY: $15.00-$17.90 PER HOUR

GENERAL STATEMENT OF JOB

Under general supervision, performs skilled, confidential, and responsible secretarial work in support of the school system''s Administrative Services building and the Human Resources Department. Contributes to effective school district public relations by prompt and courteous handling of all inquiries and visitors to the central office. Reports to the school system Assistant Superintendent for Human Resources. This person is required to be extremely trustworthy and maintain strict confidentiality.

DUTIES AND RESPONSIBILITIES

ESSENTIAL JOB FUNCTIONS

• Greets all visitors courteously, determines their needs, checks appointments, and directs or escorts them to the proper person.
• Answers the school system telephone and responds appropriately to requests for information.
• Directs all incoming US mail, state courier mail, and school courier mail to appropriate staff members.
• Translates central office documents.
• Obtains, gathers, and organizes pertinent data as needed, and puts it into usable form.
• Provide clerical support to the Human Resources Department.
• Other general office duties as assigned by the Assistant Superintendent.

ADDITIONAL JOB FUNCTIONS

• Reports immediately the presence in the central office of any visitor who bypasses the reception desk or any suspicious activity or unusual behavior on the part of visitors.
• Assists in a variety of Human Resources office tasks.
• Uses a variety of software.
• Knows how to operate a computer at an advanced level.
• Uses general office machines such as copiers, calculators, computers, etc.
• Gathers, assembles, and summarizes data and information.
• Participates in the duties related to the administration of an office.
• Performs other related duties as assigned by the Assistant Superintendent.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to communicate effectively orally and in writing in both English and Spanish.
• Considerable knowledge of grammar, spelling, and punctuation.
• Considerable knowledge of modern office practices and procedures.
• General knowledge of the rules, regulations, procedures, and functions of the office.
• Ability to reason, make judgments, and maintain effective working relationships with others in the performance of assigned work.
• Skills of keyboarding with accuracy at the speed necessary for the position.
• Skills in operating a computer with a variety of software, including word processing, presentation, and spreadsheet applications.
• Ability to deal with people in a tactful and effective manner and to use judgment and discretion in giving out or withholding confidential information.
• Ability to compile and summarize information.
• Ability to resolve problem situations with sound judgment.
• Ability to demonstrate proper telephone etiquette.
• Ability to maintain confidentiality.
• Ability to exercise independent judgment and initiative in completing work assignments.
• Knowledge of business letter writing and memos.
• Ability to compose correspondence independently.
• Ability to work in the absence of supervision.

MINIMUM TRAINING AND EXPERIENCE

Graduation from high school with preference given to an Associate''s degree in business management and three years of administrative assistant experience in an educational setting; or an equivalent combination of education, training, and experience that provides the knowledge, skills, and abilities required to perform the job functions.

MINIMUM STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

Technology Aptitude: Requires knowledge of Google products and a variety of other software. Must be able to create documents, reports, stationery, correspondence, databases, and presentations using a computer or other wireless device.

Physical Requirements: Requires light physical work. Must be able to lift mail and boxes up to ten pounds. Must be able to sit at a computer for extended periods of time.

Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes giving instructions, assignments, or directions to others.

Language Ability: Requires the ability to read simple to complex forms. Requires the ability to communicate fluently in both English and Spanish.

Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written or oral form; to deal with problems involving several concrete variables in standardized situations.

Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in Standard English.

Numerical Aptitude: Requires the ability to add, subtract, divide, and multiply.

Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately when using a keyboard.

Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under moderate to high levels of stress. Must maintain strict confidentiality and be extremely trustworthy.

Physical Communications: Requires the ability to talk, write, and hear.

DISCLAIMER

This job description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees in this job. It is not a contract or guarantee of employment, salary, or benefits.