Center for Business and Community Education Operations Manager **Internal Applicants Only**

Position Details

Position Information

Position Title Center for Business and Community Education Operations Manager Internal Applicants Only Classification Title Administrator Position Number B1231PD Grade Level M2 Starting Wage/Salary $66,950 - $70,000 with exceptional benefits Close Date 06/07/2026 Open Until Filled No Open Until Filled Notes Position Type/Employee Class Administrative Faculty Status Not applicable FTE 1.0 Contract Months 12 Overtime Eligible Exempt Location Bend Hybrid Remote Work Eligible? Yes but no COCC position is fully remote. Hybrid/Remote possibilities to be determined by the supervisor/department and discussed during interview process. Exceptional COCC Benefits Summary

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Primary Purpose

The Center for Business and Community Education Operations Manager provides operational leadership and high-level coordination for professional and community education programs within the Center for Business and Community Education. The position manages complex administrative and programmatic functions that support the planning, delivery, and evaluation of workforce and community education programming.

Essential Duties and Responsibilities

Operational Leadership and Supervision

• Provide day-to-day operational leadership for the administrative and logistical functions of the Center for Business and Community Education, ensuring efficient delivery of professional and community education programming.
• Supervise, train, direct, and evaluate the work of front line Classified and temporary staff; establish priorities, adjust workflows, and ensure continuity of operations and effective operational coverage.
• Oversee daily Center operations, including process improvement, workflow management, and administrative systems that support program delivery.
• Plan and implement internal staff trainings to improve operational effectiveness and customer service.
• Serve as authorized purchaser and operational liaison with Fiscal Services, ensuring compliance with institutional purchasing policies.
• Provide administrative support for departmental financial processes, including non-general fund budgets, grants, contracts, compliance monitoring, and reporting.

Program Management Support

• Coordinate operational implementation of professional and community education programs for the Center, to include instructor scheduling, facility coordination, classroom setup, materials preparation, and program support.
• Collaborate with the Director and program managers to develop and maintain the Center's comprehensive course schedule, ensuring alignment with community needs, available resources, and institutional priorities.
• Provide operational coordination for program logistics.
• Provide real-time classroom and instructor support, including troubleshooting operational issues that arise during program delivery; may include evening and weekend programming.
• Work closely with Marketing and Public Relations to support development and distribution of digital and print marketing materials, including email campaigns, social media communications, and website updates.

Institutional and Community Collaboration

• Serve as an operational liaison between the Center and other college departments including Fiscal Services, Marketing and Public Relations, Information Technology, and campus facilities.
• Support partnerships with community organizations, government agencies, and industry partners involved in workforce and community education initiatives.

Administrative Duties

• Perform various administrative functions and special projects as needed, in support of the programs.
• Participate and model the college and community education mission, vision, values and goals.
• Participate in professional development opportunities.

Department Specific Knowledge, Skills, and Abilities

Individual must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.

• Knowledge of principles related to program development, group leadership skills and an understanding of group dynamics.
• Ability to be action oriented, self-directed, organized, detail-oriented, and focused with the ability to set priorities and delegate work.
• Ability to work independently engaging in problem solving and resolution, and skillfully organize and perform multiple tasks within expected timelines.
• Possess a high level of energy and commitment, and demonstrate sound decision-making, critical thinking and problem-solving skills.
• Ability to plan, organize and manage continual growth and development for a complex program.
• Ability to prioritize internal and external customers by planning and delivering high-quality programs and service.
• Ability to create and maintain strong community collaboration, partnership building and negotiating skills.
• Ability to communicate effectively, both orally and in writing, including excellent editing skills.
• Proficient in MS Office Suite and ability to quickly learn additional software applications.

Ergonomic Requirements

Incumbent must be able to function effectively indoors in an office environment engaged in work of primarily a sedentary nature. Requires the ability to sit or stand at workstation for extended periods. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms. Requires near visual acuity to write, read written materials and computer screens, and sufficient hearing and speech ability for ordinary telephonic conversations. Includes regular transporting of class supplies including ability to lift up to 50lbs. Travel to course programs, branch campuses, community meetings, and be flexible with work hours, including evenings and weekends. All individuals are required to be able to perform essential functions with or without reasonable accommodation.

Minimum Requirements

Education:

• Bachelor's Degree in General Studies, Business Management, Adult Education or related field.

Experience:

• One year supervision or lead work with an administrative staff.
• Three years of experience with any combination of the following:

Program support, Operational administration, Leadership and/or supervision of events, Community Education experience in a Community College setting

License:

• Valid Oregon driver's license or the ability to obtain within 30-days of employment.

Equivalency Statement

The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify under equivalency by responding to the supplemental question presented during the application process.

Preferred Qualifications

Education:

• Master's degree in Education, Adult Learning, Business Management or related field.

Experience:

• Supporting partnerships with community organizations, government agencies, and industry partners.

EEO Statement

The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211.

This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3.

In support of COCC's EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • What is your highest level of education?

• No High School Diploma or GED

• High School Diploma or GED

• Professional Certification or License (not a degree)

• Associates Degree

• Bachelors Degree in Progress

• Bachelors Degree

• Masters Degree In Progress

• Masters Degree

• Ph.D. in Progress

• Ph.D.

• J.D.

• M.D.

• Other Doctorate Level Degree

• • Please explain how you meet the minimum three years of experience with any combination of the following, Program support, Operational administration, Leadership and/or supervision of events, Community Education experience in a Community College setting?

(Open Ended Question)

• • Please explain how you meet the minimum One year supervision or lead work with an administrative staff?

(Open Ended Question)

• • We recognize the value of skills, knowledge, and experience gained outside of formal education and paid employment. Applicants who do not meet minimum education and/or experience requirements but possess other qualifications or experience they feel are equivalent are encouraged to apply. Check the applicable box(es) below and explain in the next question why your education/experience should be considered equivalent. All applications are reviewed by a member of our Human Resources team. You will not be automatically eliminated by our recruitment software based on the box or boxes you check, as we are committed to a fair and thorough evaluation process.

• I meet all minimum requirements (education and experience) listed for this position.

• I do not meet the minimum education degree requirement(s).

• My degree is not in the required stated area(s).

• I have less than the minimum years' experience in the area(s) required.

• • As a follow up to the previous question, explain how your education/experience should be considered equivalent to the minimum requirements. If you feel you meet all the stated minimum requirements, please put N/A. All applications are reviewed by a member of our Human Resources team. You will not be automatically eliminated by our recruitment software based on your response, as we are committed to a fair and thorough evaluation process.

(Open Ended Question)

• In support of COCC's commitment to diversity, equity, and inclusion, bilingual fluency in English and another language is considered a plus: Please list any languages other than English in which you are fluent (read and write)

(Open Ended Question)

• • Are you a U.S. military veteran? COCC provides qualifying veterans and disabled veterans with preference in employment. To receive veterans' preference in this recruitment process, you must upload your DD214 and 215 (215 if applicable) or certification that you expect to be honorably discharged from the military within 120 days of certifying veteran status as supporting documentation. You will have the opportunity to upload the document(s) in the next step of this application process.

• Yes, I am a veteran

• No, I am not a veteran

• If you have identified yourself as a qualified veteran or disabled veteran by submitting your DD214 and DD215 (if applicable) form(s) as proof of veteran status, please describe any transferable skills earned during your military service that you feel relate to the requirements/preferences of this position.

(Open Ended Question)

• • COCC employees must work and reside in the state of Oregon at the time their work is being performed. Are you, or will you be residing in the state of Oregon by the start date of this position?

• Yes

• No

• • The College CANNOT provide support or sponsorship of any type for visa applications and related paperwork for employment purposes. To be considered, applicants must already be authorized to begin work in the United States, be able to arrive in the country, and maintain work eligibility without the College's sponsorship or support. Are you currently, or will you be, authorized to begin work in the United States, able to arrive, and able to maintain work eligibility without the College's sponsorship or support by the position's start date?

• Yes, I am already or will be authorized to begin work in the United States, able to arrive, and able to maintain work eligibility without the College's sponsorship or support by the position's start date.

• No.

• • Background checks are required for all employees of COCC. Should an offer of employment be made to you and accepted by you, you will receive an email from COCC / HireRight Screening requesting your consent and basic information to complete the check. The offer of employment will be conditional upon satisfactory completion of the criminal background check. Confirmed findings on a criminal background check will not automatically disqualify you from being hired into a position. Results are evaluated on a case-by-case basis, considering the job responsibilities and other risk factors. Additional information regarding COCC's criminal history check policy can be found online in the General Procedures Manual, Section HR-2-1. Please indicate here if you will provide consent to the criminal history check when requested by the College

• Yes, I will provide my consent when requested

• No, I will not provide my consent when requested

Required Documents

Required Documents

• Resume/Vitae
• Cover Letter

Optional Documents

• Letter of Recommendation 1
• Letter of Recommendation 2
• College Transcript 1 (unofficial)
• College Transcript 2 (unofficial)
• US Military DD 214