CDM Intake Coordinator

Phoenix Home Care, Inc.

Wichita, KS

JOB DETAILS
SKILLS
Communication Skills, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, Disease Prevention and Control, Health Plan, Healthcare, Home Care, Hospice Care, Leadership, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Needs Assessment, Organizational Skills, Patient Care
LOCATION
Wichita, KS
POSTED
3 days ago
  • Intake Coordinator for Comprehensive Disease Management (CDM)
  • Full Time: Monday through Friday, 8am - 5pm
  • Wichita, KS office

Phoenix Home Care & Hospice is a mission driven company. We are committed to supporting you throughout your journey, assisting you in overcoming the daily obstacles faced in the healthcare industry.

The Comprehensive Disease Management (CDM) Intake Specialist is responsible for managing and coordinating the care provided by our field staff members who work directly with clients in their homes. The role requires high levels of organization, attention to detail, excellent communication skills, and the ability to multitask in a fast-paced and rewarding environment.

Benefits

  • PTO (Paid Time Off)
  • Multiple Major Medical Plans to choose from (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long-Term Disability
  • Training & Development

Responsibilities

  • Receive and manage incoming referrals
  • Interact with clients and/or client families to determine client needs
  • Coordinate scheduling of initial visit with patient and CDM clinician
  • Communicate details about new patients to clinicians and advocate for patient care
  • Assist in tracking internal referrals amongst Phoenix service lines
  • Attend weekly touchpoints with clinicians
  • Internally build relationships for the furthering of serving clients
  • Communicate effectively with CDM leadership team

Requirements

Possess strong time management and organizational skills with ability to multi-task

  • Should be a detailed-oriented self-starter
  • Must have exceptional customer service and strong phone etiquette
  • Must have strong communication skills, both verbally and in writing
  • Must be reliable with a strong work ethic.
  • Must have basic knowledge of Microsoft Office (including MS Word, MS Excel, and MS Outlook) and ability to learn new basic databases for data entry
  • Previous staffing or intake experience is a plus

We're taking the journey with you, creating a New Beginning!

Choose Phoenix, Apply today!

Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.

About the Company

P

Phoenix Home Care, Inc.

Our Mission Statement
Our mission is to offer New Beginnings and meaningful opportunities to caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.

OUR CORE VALUES
Our written core values reflect, in words, what is truly important to us
 as an organization. In our mission, we highlight the pillars of this culture: compassion, honesty, and patience. These descriptive words define our culture.

Also in our DNA, we find the following valuable qualities:
Responsibility – We take full responsibility for our actions.
Respect – We treat each other and those we serve with equal and high-level respect.
Excellence – We strive to exceed the expectations standard in our industry, giving plus one service.
Empathy – In all that we do, we ask, “What would I want if it were me?”
Potential – We strive to help everyone reach their full potential in life.
Courage – With optimistic and brave hearts, we face each challenge, celebrating successes and viewing failures as opportunities to grow.
Community – We are active participants in our communities, reaching out to be good neighbors.

Our Story
The legend of the phoenix bird is a story of ever-changing growth and rebirth. The beautiful mythical creature reflected the lights and colors of the morning sunrise – always chasing the light and capturing all that was beautiful. The phoenix is a symbol of constant rebirth, renewal, and fresh starts. It is not a story of ashes, but rather of beauty and upward thinking (Isaiah 61:3).

OUR ENERGY is focused on improving quality of life, perpetuating positive attitudes, and embracing the challenges life places before us with grace, respect, and compassion.

OUR CATALYST to consistently rise to new heights is a combination of perpetual learning, measurement of success, looking through the eyes of those we serve, and listening with our hearts, which causes us to pause and discover what is really important in each situation. Within the listening and the application of learning, we find new beginnings.

WE ARE PHOENIX HOME CARE.



Phoenix provides Home Health Care services to those who desire to remain independent at home. Phoenix provides acute Skilled Nursing through Home Health Services; Private Duty Nursing to Children with Special Needs; Privately Paid Services such as nursing, nurse-aide or companion level assistance with activities of daily living from a few hours a day to around-the-clock care; State funded In-home Services (homemaker chores, errands and shopping, personal care, education, medication set-ups and reminders; and Consumer Directed Services where Phoenix serves as a state vendor to provide administrative support services.

Corporate Office Location: 3033 S. Kansas Expressway, Springfield MO 65807. Additional offices in St. Louis MO, O'Fallon MO, O'Fallon IL, Cape Girardeau MO, Branson MO, Joplin MO, Jefferson City MO, Columbia MO, Camdenton MO, Sedalia MO, Independence MO, Overland Park KS, Wichita KS, Lebanon KS, Montrose CO, Loveland CO, and Plano TX. 

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Healthcare Services
FOUNDED
2011
WEBSITE
http://www.phoenixhomehc.com