Job Title: CCTV Technician / Security Systems Technician
Location:
| 101 Innovation Dr Irvine, CA 92617, USA |
Job Summary:
We are looking for an experienced CCTV Technician / Security Systems Technician to install, maintain, troubleshoot, and support CCTV surveillance systems. The ideal candidate should have hands-on experience with IP cameras, DVR/NVR systems, video management systems, and basic networking.
Responsibilities:
- Install, configure, maintain, and troubleshoot CCTV cameras and surveillance systems.
- Troubleshoot issues with IP cameras, DVRs, NVRs, and video recording systems.
- Perform camera replacements, adjustments, repairs, and maintenance.
- Troubleshoot connectivity issues between cameras, switches, and recording systems.
- Support remote video viewing and streaming issues.
- Manage support tickets and document troubleshooting steps using ServiceNow or similar ticketing tools.
- Perform on-site visits for CCTV repairs and maintenance.
- Coordinate with IT teams and vendors for issue resolution.
Requirements:
- 3 5 years of experience in CCTV, security systems, or physical security technology.
- Experience with IP cameras, DVR/NVR, and VMS platforms.
- Basic knowledge of networking (TCP/IP, IP addressing, switches, PoE).
- Experience with ServiceNow or ticketing systems is preferred.
- Strong troubleshooting and communication skills.
- Ability to travel to local sites as required.
- Valid driver s license and ability to perform physical field work.
Preferred Experience:
- CCTV brands such as Axis, Avigilon, Genetec, Milestone, Hanwha, Bosch, or similar.
- Access control or low-voltage security system experience is a plus.