CCR&R Quality Improvement Specialist II - Bilingual Spanish - Child Care Resource & Referral

Mt Hood Community College

Gresham, OR

JOB DETAILS
SALARY
$60,408–$83,618 Per Year
SKILLS
Accidental Death and Dismemberment (AD&D), Adult Learning, Best Practices, Brochures, Cellular Telephone, Child and Youth Services, Childcare, Coaching, Communication Skills, Dental Insurance, Digital Video, Distribution Services, Diversity, Driver's License, Early Childhood Education, Employee Assistance Plan, Employee Benefits, Employee Retention, English Language, Environmental Work, Family Social Work, Legal, Life Insurance, Loans, Marketing, Multilingual, Needs Assessment, Newsletter, People Management, Presentation/Verbal Skills, Problem Solving Skills, Project Planning, Psychology, QoS (Quality of Service), Quality Management, Record Keeping, Recreation, Regulations, Retirement Plan, Service Delivery, Sociology, Spanish Language, Statutory Laws, Teach Graduate Students, Team Player, Technical Presentation, Technical Support, Time Management, Training Program Development, Training/Teaching, Tuition Fees, University/School Policies, University/School Regulations, Virtualization, Virtualization Software, Vision Plan, Willing to Travel, Writing Skills
LOCATION
Gresham, OR
POSTED
2 days ago

CCR&R Quality Improvement Specialist II - Bilingual Spanish - Child Care Resource & Referral

Salary

$60,408.00 - $83,618.00 Annually

Location

Maywood Park Campus, OR

Job Type

Full-time

Job Number

2026-00006

Division

Administration

Department

Child Care Resource and Referral

Opening Date

07/17/2026

  • Description
  • Benefits
  • Questions

Job Summary and Responsibilities/Duties

For best consideration, please submit application materials by July 26, 2026.

  • To be considered for this role, please submit a complete application including Employment History, Resume & Cover Letter. In your Cover Letter, please tell us how your education and experience prepares you to meet the goals of this position.

Eligible for a 5% bilingual differential for English and Spanish bilingual skills that meet department and/or community needs.

Job Summary

Coordinates early childhood education services, collaborates with early childhood education programs and providers to ensure the delivery of quality care. Develops and presents trainings and technical assistance in the area of developmentally appropriate and quality early education and child care practices.

Essential Duties

  • Promotes and coordinates early childhood education services; works with early childhood education providers to support the recruitment and retention of early childhood educators and ensures the delivery of quality services across the county.
  • Partners with programs to develop customized quality improvement plans and provide support and/or referrals to community agencies as appropriate.
  • Recruits new programs and providers for starting a child care business.
  • Develops, implements, and delivers trainings for groups on professional development and early childhood education.
  • Provides technical assistance to family child care providers and child care centers to ensure efficient, responsive, and quality delivery of services.
  • Assesses child care providers environments using standardized program tools. Assists providers in the development of work plans for continuous quality improvement and provides training and technical assistance to achieve work plan goals.
  • Assists in development, creation, and distribution of newsletters and training calendars.
  • Develops marketing materials and promotes services through distribution of materials at trainings, targeted mailings, brochures, and newsletter articles.
  • Enters child care program data into statewide database on a regular basis.
  • Keeps current on and promotes state initiatives related to early childhood best practice and the statewide Quality Rating Improvement System (QRIS), Spark.
  • Collaborates with community agencies, and participates in community meetings.
  • Develops and maintains resources including the resource lending library, training materials, community materials and community board.

General Duties

  • Reports suspected child abuse in accordance with Oregon Statute and Head Start procedures.
  • Participates as a team member in Child Care Resource and Referral staff meetings.
  • Attends training sessions and participates in training opportunities.
  • Works as a team with community agencies and other staff in providing services to children, families and providers.
  • Maintains records and/or activity logs.
  • Maintains the confidentiality of highly sensitive information.
  • Interacts with children, families and providers in a supportive and professional manner.

Additional Duties

  • Performs all other duties as assigned.

Minimum and Desired Qualifications

Minimum Qualifications

Education: Bachelors degree in early childhood education, human development, child and family studies, social work, sociology, psychology or related field OR a Step 10 on the Oregon Registry and coursework in age three to five development,

Experience/Training:

  • Minimum (3) years of experience in an early childhood program with at least (1) year of experience providing technical assistance in an early childhood or human services program.
  • Bilingual skills in English and Spanish including oral and written fluency
  • Experience incorporating diversity, equity, and inclusion practices into teaching and coaching methods
  • Current driver's license, insurance, and access to reliable automobile during work hours for transportation to off-campus sites. Must have at least three (3) years of driving history

Equivalent combinations of education and experience may be considered

Preferred Qualifications

  • Master's degree in early childhood education or related field
  • Experience working with Oregon state child care rules and regulations

Other Qualifications

  • Ability to obtain Oregon Registry Master Trainer Certification within one (1) year of hire
  • Must be able to travel throughout the county and to other required opportunities, including overnight and/or on weekends on occasion and with ample notice.
  • Must be able to enroll in the Oregon Central Background Registry prior to beginning employment and enrollment must be maintained throughout employment

Additional Qualifications and/or Knowledge, Skills and Abilities (KSAs)

Knowledge, Skills and Abilities

  • Ability to plan, organize, and effectively manage time
  • Ability to build collaborative partnerships with stakeholders, and provide services that are culturally competent and appropriate to the needs of the target audience
  • Ability to independently perform the duties of the position efficiently and effectively
  • Ability to communicate formally and informally with a wide range of contacts and demonstrate tact, diplomacy, empathy, and friendliness in dealing with people under stressful conditions, either by phone, through video or in person
  • Ability to work respectfully with individuals of all cultures, backgrounds, perspectives, and abilities
  • Ability to use equipment necessary to carry out job responsibilities such as, but not limited to, computer and virtual training software, cell/telephone, projectors, digital cameras, and video recorders
  • Ability to create ongoing trusting relationships with early education programs to develop the most conducive environment for learning and reflection
  • Knowledge of and ability to adhere to NAEYC Code of Ethical Conduct and apply the Oregon Equity Lens
  • Knowledge of how children birth to five learn within the context of ongoing, meaningful relationships with important adults in their lives
  • Knowledge and understanding of the needs of preschool children, their families, and those who work with them
  • Knowledge of how programs engage families in partnerships
  • Knowledge of effective teaching practices
  • Knowledge and understanding of issues surrounding systemic inequity, systemic racism and the ongoing pursuit of methods to address these both individually and within group process
  • Advanced knowledge of and experience working with infant/toddler programs you will support.
  • Knowledge of inclusive practices in preschool programs
  • Ability to implement effective techniques for adult learning in training environments

Working Conditions and Important Information

Working Conditions

Works in a variety of office and classroom settings. As necessary to meet workload demands, works outside of typical schedule, including evening/weekend hours. Work requires travel to off-campus locations and periodic weekend or overnight trips with advance notice. Work is sometimes performed in an emotional and stressful environment.

This position may be eligible for remote work on a hybrid basis upon approval.

Salary Placement

Initial salary placement will be based on years of relevant full-time equivalent experience at the sole discretion of the College, per the guidelines in the Collective Bargaining Agreement and in accordance with all applicable state and federal laws. Please include all relevant full and part-time experience (including unpaid and volunteer experience) in your application that you want the College to review towards potential placement. Hired employees will not have an opportunity to update past experience or appeal initial placement after the time of hire.

Mt. Hood Community College Classified Employee Benefit Summary

The following is a brief description of the benefits offered by Mt. Hood Community, this is intended to be a summary only - any errors or omissions are unintentional. Please refer to benefit booklets, plan documents, college policy and regulations for more detailed information. Greater detail regarding fringe benefits is available in the Classified Association Bargaining Agreement.

COLLEGE PAID BENEFITS

Health Benefit Options

MHCC is a member of the Oregon Educators Benefit Board (OEBB) which administers Medical, Dental, Vision, Life Insurance, Accidental Death & Dismemberment (AD&D), Long Term Disability (LTD) and Employee Assistance Plan (EAP). New employee Fringe Benefits are effective the first day of the month following date of employment. Available medical, dental and vision plans and rates are available at https://mhcc.edu/about/jobs/work-at-mhcc.

MHCC will only pay the premium portion for medical, dental and vision coverage for your spouse/domestic partner and/or eligible dependents if they are not covered under another policy.

If you elect to have double coverage for a spouse/domestic partner or eligible dependent, you will be required to have the premium associated with the double coverage deducted out of your payroll check each month.

Important Retirement Information:

Make sure you are enrolled in the medical, dental and/or vision plans you want when you retire. Retirement is not considered a Qualified Status Change (QSC) so you cannot add or change plans at the time of retirement.

In order to ensure that a spouse/domestic partner and/or eligible dependent can be covered when you retire you will need to enroll them on MHCCs policy at the open enrollment period prior to your retirement date even though they may be covered under another policy. The College will waive the double coverage premiums when an employee is adding a spouse/domestic partner and/or eligible dependents during open enrollment period prior to the employee's anticipated retirement date for that plan year.

Other College Paid Insurances

  • Life Insurance=Coverage = $50,000

  • Accidental Death & Dismemberment (AD&D) Coverage = $50,00

  • Long Term Disability (LTD)

Approved benefit claims begin after 90-day elimination period. Maximum benefit is 66 2/3 of monthly salary; benefit may be adjusted based on other income received by retirement benefits.

Public Employees Retirement Plan (PERS)

Consistent with PERS rules, the employee contributes 6% of their gross salary into an Individual Account Program (IAP) with PERS. The contribution is set up automatically. At the time of retirement, based on one of the following programs, a monthly pension benefit is calculated. Please refer the Public Employees Retirement System (PERS) website for detailed information on retirement benefits: http://oregon.gov/PERS/.

Public Employees Retirement System - Tier One/Tier Two: Hired by a PERS employer before August 28, 2003 and have an active account.

Oregon Public Service Retirement Plan - OPSRP: Hired on or after August 28, 2003 and do not have active account in the PERS Program.

Tuition Waiver Plan

The College will maintain the Tuition Waiver Plan for employees, their spouses, and their dependents through age 23 who qualify as dependents. Employees and their spouse/domestic partner will pay only course specific fees. Instructional fees for work-related classes taken by an employee at the request of the supervisor will be waived.

Employee Assistance Program (EAP)

MHCC's Employee Assistance Program (EAP) is through Canopy which provides services to help people privately resolve problems that may interfere with work, family, and other important areas of life.

The EAP provides FREE (no charge for utilization) and confidential services to employees and their dependents, living at or away from home, and all household members, related or not. MHCC employees, spouses/domestic partner, dependents and their eligible household members have eight (8) free EAP services per new issue, including relationship, family, stress, anxiety, and other common challenges. Employees must get a referral from the EAP for each issue for services to be covered. Find more information about our Employee Assistance Program (EAP) here.

Use of MHCC Swimming Pool

Full-time employees and dependents have free access to the MHCC swimming pool during open recreation sessions. Swimming classes through the American Red Cross Learn-to-Swim program are not free under the tuition waiver plan or the swim pass. Employees are responsible to pay for the classes.

Vacation

Scheduling and Use of Vacation Leave

Vacation time may be taken only with the prior approval of the supervisor and cannot be granted before it is accrued unless it is to the mutual benefit of the College and the employee.

All employees must request vacations to the employee's supervisor in writing not less than two (2) weeks in advance for approval to use more than two (2) days, and not less than one (1) week in advance when requesting two (2) days or less. This advance notice requirement may be waived in the sole discretion of the employees supervisor.

A department may delineate specific periods during the year when, due to operational need, vacations may not be approved. Outside of those periods, if a vacation request is denied, the employee and supervisor will immediately discuss a reasonable alternative time for vacation. If the delay results in an employee's accrual exceeding maximum limits as defined in the chart below, during the next three months, the employee will be paid forty (40) hours of vacation in their next regular pay distribution. The hours paid will be deducted from the accrued vacation time.

Vacation Accruals

Vacation time will begin accruing from the first day of employment with the College. Classified employees will accrue vacation on a monthly basis. The vacation accrual rates are as follows for full-time employees who remain employed for twelve (12) months.

Employees working less than twelve (12) months or less than full-time will accrue vacation on a prorated basis, based on the percentage of full-time worked or the percentage of the year worked by the employee.

An employee's total balance of accrued vacation may not exceed two (2) times their annual maximum accrual rate.

Separation from Employment

In case of an employee's termination or resignation, accrued vacation pay will be included in the employee's last check except if the employee has not completed their probationary period.

Sick Leave

At the time of hire, employees will receive eighty (80) hours of sick leave. Thereafter, employees will accrue sick leave at the rate of one (1) day per full month worked. Sick leave will be available to employees as it is accrued. Those employees who are not employed on a twelve (12) month basis will accrue sick leave on a prorated basis of actual time worked. Employees who work less than full-time will accrue sick leave on a prorated basis, based on the percentage of full-time worked, excluding overtime hours worked.

Holidays

The term "holiday" means each of the following days:

Any other day observed by the College as a legal holiday. If a holiday falls on Saturday, Friday will be a paid holiday. If a holiday falls on Sunday, Monday will be a paid holiday.

Additional Information

Detailed information regarding all Classified Employee benefits are available in the Classified Bargaining Agreement.

01

Please select the answer below that best describes your level of education related to this role. Bachelors degree in early childhood education, human development, child and family studies, social work, sociology, psychology or related field OR Step 10 (or higher) on the Oregon Registry and coursework in age 3 to 5 development OR an equivalent combination of education and experience.

  • Bachelors degree (or higher) in early childhood education, human development, child and family studies, social work, sociology, psychology or related field OR a Step 10 on the Oregon Registry and coursework in age three to five development
  • Step 10 (or higher) on the Oregon Registry with coursework in age 3 to 5 development.
  • I believe I have an equivalent combination of education and experience to meet this requirement.
  • I do not meet this requirement.

02

Do you have at least (3) years of experience in an early childhood program with at least (1) year of experience providing technical assistance in an early childhood or human services program?

  • Yes
  • No
  • I believe I have an equivalent combination of education and experience to meet this requirement.

03

Are you bilingual in English and Spanish with strong verbal and written communication skills, and do you have the ability to effectively engage with Spanish-speaking providers and professional partners?

  • Yes
  • No

04

Do you have experience incorporating diversity, equity, and inclusion practices into teaching and coaching methods?

  • Yes
  • No

05

Do you have a current driver's license, insurance, and access to reliable automobile during work hours for transportation to off-campus sites AND at least (3) years of driving history?

  • Yes
  • No

06

Describe your experience providing technical assistance, include an example of a time you adapted your support or service to meet the unique needs of an individual, family or program.

07

Describe a time you balanced competing priorities while ensuring people received timely, responsive support.

08

Briefly describe any experience you have working with infant, toddler, or preschool programs (birth to age 5), including the ability to build trusting partnerships with early education programs, support diverse families, and apply equitable, inclusive teaching practices.

Required Question

Employer Mt. Hood Community College

Address 26000 SE Stark St.

Gresham, Oregon, 97030

Website https://www.schooljobs.com/careers/mhcc

About the Company

M

Mt Hood Community College