CBO Patient Financial Exp Spec

GENERAL SUMMARY: Under general direction, the CBO Patient Financial Experience Specialist is responsible for Henry Ford Health true and residual Self-Pay accounts. Identifies and determines in accordance with established policies and procedures - the accuracy and completeness of patient financial, insurance and demographic patient information to ensure patient responsibility is accurate.

EDUCATION/EXPERIENCE REQUIRED:

• High school diploma or equivalent required.
• College course work in accounting, business, or healthcare administration, preferred.
• One-year prior experience in a healthcare revenue cycle position.
• Intermediate knowledge of Microsoft suite products preferred.
• Communicate effectively with patients, colleagues, and leadership.
• Work independently.

Additional Information:

• Organization: Corporate Services
• Department: CBO - Self Pay
• Shift: Day Job
• Union Code: Not Applicable