Analysis Skills, Audiovisual, Calendar Management, Conference Management, Detail Oriented, Medicaid, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Organizational Skills, Project/Program Coordination, Project/Program Management, Proofreading, Systems Maintenance, Time Management, Training Program, Training/Teaching, Webinar
CAU Training - Coordinator 3
Salary
Depends on Qualifications
Location
Baton Rouge, LA
Job Type
Unclassified
Job Number
R-001989
Department
University of New Orleans
Opening Date
05/15/2026
Job Duties and Other Information
Please click HERE to apply.
- Performs lead role for internal training of the Centralized Appeals Unit (CAU).
- Leads the development of training materials for Medicaid policy and procedures, the Louisiana Medicaid Eligibility Determination System (LaMEDS), and appeals process training materials for a comprehensive training program for all CAU employees.
- Communicates with the CAU Unit Manager regarding unit training on Medicaid policy and procedures, LaMEDS and appeals.
- Coordinates with other Medicaid training units to ensure continuity of messaging and reduction in training overlap.
- Participates in meetings that are held in the state Medicaid office as needed.
- Manages, updates, and maintains a complete catalog of all training materials in the agency's management system, as well as a calendar of upcoming training sessions.
- Communicates and promotes training opportunities to CAU staff, manages enrollment in training programs and tracks participation/attendance for Medicaid records.
- Meets with LDH staff to discuss program, policy changes and system updates and their effects on training materials.
- Makes necessary edits to materials and secure approval of all modifications from the CAU Unit Manager.
- Reviews final training materials to ensure that they are accurate, complete and that it meets required specifications.
- Secures venues for all classes and workshops to include the coordination of all audio/visual equipment, scheduling of any conference lines or webinar capabilities.
- Attends, contributes, and conducts trainings when requested.
- Other tasks as assigned.
QUALIFICATIONS
REQUIRED:
- Bachelors degree, or Associate's degree plus three years of professional experience or six years of professional experience in lieu of a degree.
- Minimum 2 years professional experience in training, project management, or communications related field.
- Minimum 2 years professional experience with Louisiana Medicaid policy and procedures.
- Minimum 1 year professional experience working within LaMEDS.
- Excellent analytical and critical thinking skills; effective organizational and time management skills.
- Great attention to detail and follow-up.
- Ability to manage projects, assignments, and competing priorities.
- Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.
- Ability to review and edit written content for accuracy and general proofing/grammar.
DESIRED:
- Minimum 3 years professional experience in training, project management, or communications related field.
- Minimum 3 years professional experience with Louisiana Medicaid policy and procedures.
- Minimum 2 years professional experience working within LaMEDS.
- Minimum 2 years professional experience with project/program coordination.
- Relevant industry certifications.
Benefits for unclassified employees are determined by the individual hiring authority.
Employer State of Louisiana
Address 1201 N 3rd St
Baton Rouge, Louisiana, 70802
Phone (866) 783-5462
Website http://agency.governmentjobs.com/louisiana/default.cfm