Catering Sales Manager

Four Points by Sheraton

Novi, MI

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JOB DETAILS

SKILLS

Administrative Skills, Audiovisual, BeOS Operating System, Billing, Business Development, Catering Services, Communication Skills, Conferences, Contract Creation, Corporate Sales, Culinary Operations, Customer Relations, Customer Relationship Management (CRM) Systems, Delphi, Develop and Maintain Customers, Event Management, Negotiation Skills, Organizational Skills, Product Pricing, Proposal Writing, Record Keeping, Revenue Growth, Sales, Sales Forecasting, Sales Management, Sales Operations, Sports, Time Management, Up-Selling

LOCATION

Novi, MI

POSTED

18 days ago

Benefits:

Bonus based on performance
Competitive salary
Employee discounts
Free food & snacks
Opportunity for advancement
Paid time off

Position Overview

We are seeking an energetic, organized, and results-driven Catering Sales Manager to lead the growth of banquet, catering, social, and corporate event business. This role is responsible for generating new business, maintaining client relationships, coordinating event details, and maximizing revenue opportunities for the property.

The ideal candidate is highly motivated, hospitality-focused, and experienced in selling weddings, corporate meetings, social events, and catering functions.

Key Responsibilities

Sales & Business Development

Prospect and generate new catering and banquet business through outbound sales efforts, networking, referrals, and community involvement
Respond promptly to incoming catering and event inquiries
Conduct property tours and client meetings
Develop and maintain relationships with local businesses, organizations, wedding planners, schools, sports teams, and community groups
Achieve monthly and annual sales goals

Event Planning & Coordination

Prepare proposals, contracts, banquet event orders (BEOs), and event timelines
Coordinate event details with clients including menus, room setup, AV, décor, and scheduling
Communicate event requirements clearly with operations, culinary, banquet, and front office teams
Ensure seamless execution of all events and high guest satisfaction

Revenue & Administrative Responsibilities

Maximize banquet revenue through upselling and strategic pricing
Maintain accurate records in CRM and sales systems
Track leads, bookings, forecasts, and sales activity
Review banquet checks and billing accuracy
Participate in weekly sales and operations meetings

Qualifications

2+ years of catering sales, hotel sales, banquet sales, or event management experience preferred
Strong communication, negotiation, and organizational skills
Ability to manage multiple events and deadlines simultaneously
Experience with hotel sales systems and catering software preferred
Professional appearance and customer-focused attitude
Flexible schedule including occasional evenings and weekends for events

Preferred Experience

Hotel banquet and catering sales
Weddings and social events
Corporate meetings and conferences
Marriott, Hilton, or major hotel brand experience
Delphi, CI/TY, or similar event management software

Compensation & Benefits

Base salary + commission structure
Bonus opportunities
Paid time off
Employee hotel discounts
Growth and advancement opportunities

Catering Sales Manager

Four Points by Sheraton

Novi, MI

About the Company

Four Points by Sheraton

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