Catering Manager –  Dining & Events

Location

Johnson City, Tennessee

Position Overview

We are seeking an experienced Catering Manager to oversee high-volume catering operations within a dynamic university dining environment. This role is responsible for managing catering sales, event execution, food production coordination, staffing, budgeting, and client satisfaction across a wide range of campus and VIP events.

The ideal candidate brings strong leadership skills, hands-on operational experience, and the ability to manage multiple events simultaneously in a fast-paced hospitality setting.

Key Responsibilities

• Oversee daily catering operations, ensuring successful planning and execution of events
• Manage high-volume catering functions, including VIP and special events
• Coordinate closely with culinary, catering sales, conference services, and front-of-house teams
• Supervise catering staff, including scheduling, training, coaching, and performance management
• Ensure timely and accurate delivery of catering services and event setups
• Monitor labor costs, inventory, equipment usage, and operational expenses to maintain budget goals
• Support catering revenue growth through strong client service and operational excellence
• Manage invoice processing, procurement coordination, and event documentation
• Maintain compliance with food safety, sanitation, and workplace safety standards
• Handle multiple events simultaneously while maintaining high service standards
• Utilize workforce management and scheduling systems to support labor planning and payroll processes

Qualifications

• Bachelor's degree preferred
• Minimum 3 years of experience in catering, hospitality, food production, or food service management
• Minimum 3 years of leadership or supervisory experience within catering or hospitality operations
• Experience managing high-volume catering programs and multiple concurrent events
• Experience supporting VIP or high-profile events preferred
• Strong background in budget management, labor control, inventory management, and operational planning
• Excellent communication, organization, and problem-solving skills
• Experience with workforce management or timekeeping systems such as Kronos is a plus
• Ability to work in a fast-paced, customer-focused environment

Preferred Skills

• Catering management
• Catering sales and event coordination
• Food production and service operations
• Inventory and procurement management
• Labor cost control and budgeting
• Staff scheduling and payroll coordination
• Conference and event services
• Food safety and sanitation compliance
• Client relationship management

What's Offered

• Competitive compensation package
• Relocation assistance
• Comprehensive benefits package including medical, dental, vision, and retirement plans
• Paid time off and company holidays
• Career development and growth opportunities
• Tuition reimbursement programs

Work Environment

This position operates within a high-volume university dining and catering environment and requires flexibility to support evenings, weekends, and special events as needed.