Catering Manager

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Chick-fil-A Careers West Pond Catering Manager Catering Manager Share Apply Full-time Part-time High school degree $18.50 - 23.00 per hour

Position Overview: Do you love creating memorable experiences, building relationships, and being the person who makes things happen behind the scenes? At Chick-fil-A, we are looking for a driven, detail-oriented leader to own and grow our Catering Program through serving our community in meaningful ways, one order at a time. This role is more than preparing food, its about showing up for the businesses, schools, families, and events during moments that matter. That Catering Manager is responsible for executing all catering operations with excellence, ensuring every order is accurate, timely, and creates a memorable guest experience. This position offers the opportunity to take full ownership of catering operations, build lasting community relationships, and directly impact the growth of the business.

Responsibilities:

In-Restaurant Responsibility:

• Work closely with operations and kitchen staff to ensure the Restaurant has all food and paper goods needed to prepare upcoming catering orders.
• Manage all incoming catering orders (phone, online, in-person or EZCater).
• Plan and coordinate delivery routes and schedules to ensure efficiency and timeliness.
• Ensure order accuracy, proper packaging, and on-time delivery or pick-up.
• Maintain cleanliness and organization of all catering equipment and designated areas (including cleaning TMS bags, organizing and labeling catering inventory).
• Oversee setup and presentation for catering events when applicable.
• Continuously evaluate all guest expectations, identify opportunities for improvement, and communicate operational enhancements to the Operator.

In Community Responsibility:

• Serve as a brand ambassador by building relationships within the local community.
• Maintain and grow existing catering partnerships through thoughtful and personalized touches (ex. Surprise and delight moments, handwritten thank you notes, etc.).
• Proactively generate new catering opportunities by distributing marketing materials and engaging potential guests.
• Provide exceptional customer service by creating personalized and memorable experiences.
• Communicate clearly and effectively with guests regarding order details, timing and expectations.
• Handle any issues, concerns, or changes with professionalism, urgency and care.

Skills and Qualities:

• Proven self-starter with a strong sense of ownership.
• Strong leadership, organizational, communication, and time-management skills.
• Passionate for building meaningful relationships with guests and the community.
• Highly detail-oriented with a strong focus on accuracy and execution.
• Ability to manage multiple priorities in a fast paced environment.
• Strong planning, organizational, and project management skills.
• Ability to maintain accurate records and track catering sales.
• Confident decision-maker with the ability to delegate effectively.
• Resilient and adaptable when facing challenges or setbacks.
• Previous leadership or food service experience preferred.
• Passionate about creating meaningful moments and spreading joy through service.

What Youll Gain:

• Opportunity to take full ownership of a growing area of the business.
• Leadership development and growth opportunities.
• A positive, team-oriented work environment.
• The ability to make a direct impact in the local community.
• Hands-on experience in operations, sales, and relationship-building.

Apply Today If youre ready to lead, serve, and create a meaningful impact in your community, we would love to meet you!

Work schedule

• Weekend availability
• On call
• 8 hour shift
• Holidays
• Supplemental pay
• Tips
• Benefits
• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• 401(k) matching
• Paid training
• Mileage reimbursement

Chick-fil-A - West Pond 320 US-9, Perth Amboy, NJ, 08861

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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operators restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

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