Catering Manager - Mid–Senior Level

Virgo & Aries LLC

Johnson City, TN

JOB DETAILS
SKILLS
Billing, Budgeting, Catering Services, Cost Control, Customer Relations, Customer Satisfaction, Detail Oriented, Establish Priorities, Event Management, Food Delivery, Food Production, Food Safety, Food Services, Hospitality and Tourism, Leadership, Logistics, Maintain Compliance, Operations, Operations Management, Organizational Skills, Payroll Software/Services, Performance Management, Process Management, Purchasing/Procurement, Regulations, Regulatory Compliance, Resolve Customer Issues, Revenue Growth, Safety Compliance, Safety Standards, Safety/Work Safety, Sales, Sales Cycle, Sales Management, Service Delivery, Team Lead/Manager, Team Player, Time Management
LOCATION
Johnson City, TN
POSTED
17 days ago

Experience Level: Mid–Senior

Experience Required: 3+ Years

Education: Bachelor’s Degree

Job Function: Management

Industry: Hospitality

Positions Available: 1

Relocation Assistance: Yes

Visa Sponsorship: Not Available

Role Overview

This role is ideal for a leader who thrives in a fast‑paced, high‑volume environment and excels at supporting teams, coordinating complex events, and delivering exceptional service. The Catering Manager oversees all aspects of catering operations, ensuring seamless execution, strong client relationships, and consistent service quality across multiple event types.

Position Summary

The Catering Manager is responsible for supervising catering operations, driving client satisfaction, and supporting revenue growth. This includes managing a large volume of catering events, overseeing sales processes, coordinating with internal teams, and ensuring operational excellence. The role requires strong planning, organizational, and leadership skills to support strategic goals and maintain high service standards.



Requirements

Key Responsibilities

  • Catering Operations Oversight — Manage daily catering activities including food production, inventory, deliveries, invoicing, and procurement.

  • Event Sales & Client Coordination — Lead the catering and conference services sales process; collaborate with clients to design and execute events.

  • Team Leadership — Ensure staff have the tools, resources, and direction needed to meet service goals, deadlines, and cost controls.

  • Safety & Compliance — Maintain a safe work environment, ensuring adherence to food safety, physical safety, and regulatory standards.

  • Budget & Cost Control — Monitor labor, inventory, equipment, and material costs; make adjustments to meet budget requirements.

  • Performance Supervision — Delegate tasks, set priorities, and monitor operating standards to ensure consistent service quality.

What You Will Do

  • Direct daily catering operations using established systems, recipes, and programs.

  • Manage the full sales cycle for catering and conference services.

  • Ensure staff readiness through proper equipment, supplies, and workflow support.

  • Maintain strict safety and compliance standards across all catering environments.

  • Control operational costs and adjust processes as needed to meet budget goals.

  • Supervise and guide team members to uphold service standards and event accuracy.

What You Bring

  • Experience coordinating communication between sales, culinary, and service teams to ensure accurate and timely event execution.

  • Ability to manage labor processes, scheduling, and payroll systems.

  • Strong attention to detail when reviewing event orders, weekly schedules, and operational documents.

  • A solutions‑focused mindset when addressing client questions or last‑minute changes.

  • Practical leadership skills that support teamwork, efficiency, and high service quality.

Minimum Qualifications

  • Bachelor’s Degree or equivalent professional experience.

  • 3+ years of management experience in catering, food production, food service operations, or a related field.

  • Demonstrated ability to manage high‑volume catering operations and complex event logistics.



Benefits

Medical, dental, and vision insurance

401(k) retirement plan with company match

Paid time off — vacation, sick time, holidays

Tuition reimbursement

Employee assistance program — mental health, counseling, wellness

Professional development & leadership training

Meal benefits or meal allowance

Relocation assistance — for eligible roles

Career advancement pathways — strong internal promotion culture

Life insurance & disability coverage

Flexible spending accounts (FSA) / HS



About the Company

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Virgo & Aries LLC