Catering Manager - ASU

Aramark

Tempe, AZ

JOB DETAILS
SKILLS
Billing, Business Growth, Catering Services, Coaching, Corporate Policies, Culinary Operations, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Develop and Maintain Customers, Equal Employment Opportunity (EEO), Event Management, Food Safety, Leadership, Maintain Compliance, Marketing, Meet Sales Quota, Microsoft Office, Operations Planning, Performance Analysis, Performance Management, Problem Solving Skills, Profit & Loss, Regulations, Safety Compliance, Safety Standards, Safety/Work Safety, Sales, Team Lead/Manager, Twitter, Up-Selling
LOCATION
Tempe, AZ
POSTED
Today

Job Description

The Catering Manager is responsible for leading catering operations, driving financial performance, and ensuring consistent, high-quality execution of events. This role oversees team performance, client relationships, and operational planning to deliver successful events while meeting revenue and cost targets.

Job Responsibilities

Leadership & Team Management

  • Lead and support the catering admin team to ensure strong performance and accountability
  • Train employees on menus, promotions, and daily operations
  • Provide regular coaching, feedback, and performance support
  • Run daily team huddles to align on priorities
  • Maintain schedules, training records, and performance tracking
  • Recognize high performance and address areas for improvement

Client Relationship Management

  • Build and maintain strong client relationships
  • Act as the main point of contact for catering clients
  • Ensure events meet client expectations and details
  • Work with sales and marketing to grow catering business
  • Identify upsell opportunities and improve customer experience

Financial Performance

  • Meet catering revenue, labor, and food cost goals
  • Track labor hours and manage overtime
  • Ensure accurate billing and follow up on payments
  • Support strategies to increase profitability

Event Execution

  • Oversee events from planning to completion
  • Ensure proper staffing, equipment, and setup
  • Coordinate with culinary and operations teams
  • Maintain high service and presentation standards
  • Review event performance and identify improvements

Compliance & Safety

  • Follow food safety and workplace safety standards
  • Ensure compliance with company policies and regulations
  • Perform regular safety checks
  • Address and resolve any compliance issues quickly
  • Promote a safe and compliant work environment

Qualifications

  • At least 2 years of related experience with prior management experience.
  • Bachelor's degree or equivalent work experience preferred.
  • Proficiency in Microsoft Office and catering/event management systems.
  • Ability to work in a fast-paced, client-focused environment.
  • Availability to work nights, weekends, and holidays as required.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on FacebookInstagram and Twitter.

About the Company

A

Aramark

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/