Catering Coordinator

*** Schedule Mon-Friday 7AM-4PM ***

About Us:

Trolley Eats is the corporate dining division of Trolley Hospitality Companies, a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. We specialize in tailored food service solutions for workplaces, schools, and public venues, offering customized menus made with high-quality ingredients.

Our commitment to quality extends beyond the food--we believe our success starts with our people. Driven by a shared purpose of delivering happiness to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us!

Our Values - The Trolley Way:

• No excuses
• Do the right thing
• Can-do attitude
• Always growing
• Help first--be the solution
• Transparency and honesty--no BS

Please visit our website at www.trolleyhouseva.com to learn more!

About You:

• You catch the little details that make a big difference.
• You thrive when things get busy and know how to make smart decisions on the fly.
• You bring positive energy to your team and believe support goes a long way.
• You communicate clearly, confidently, and without the fluff.
• You genuinely enjoy helping people and creating great experiences.
• You're the kind of person who sees a problem and immediately starts thinking of solutions.
• You stay calm in the chaos, keep things moving, and make work more enjoyable for everyone around you.

How You Will Make an Impact:

• Review the Event Worksheet in advance to be fully familiar with the event setup, timeline, food & beverage details, and assigned staff
• Confirm event logistics with the onsite building contact as needed
• Verify necessary supplies, food items, and service materials are staged and ready ahead of the event start
• Conduct a Pre-Event Briefing with staff to review the event schedule, guest expectations, and any specific responsibilities
• Lead staff in setting up food stations, buffets, bars, or table service areas according to the Event Worksheet and site standards
• Ensure smooth flow of service, maintaining professionalism and efficiency
• Act as the point of contact for the client throughout the event, addressing needs or concerns as they arise
• Monitor alcohol service and ensure proper documentation on the Alcohol Consumption Report
• Track staff time and confirm any extensions with appropriate managerial approval, noting who authorized the change
• Lead staff in post-event cleaning, including:
  • Clearing and disposing of food, trash, and service items
  • Staging rentals per venue contact instructions
  • Wiping down work areas, sweeping floors, and restoring the space to its original layout
• Complete a final venue inspection to ensure all equipment and materials are accounted for and the space is left in excellent condition
• File all paperwork (Event Worksheet, Event Report, Alcohol Consumption Report) according to company procedures

The Catering Coordinator is responsible for executing events for a specific account. They lead the event from start to finish by managing event staff, assisting the client, ensuring setup and service align with expectations, and completing pre- and post-event documentation. As the primary onsite lead, this role sets the tone for the event and fosters a supportive and professional atmosphere among the team.

What You Bring to the Table:

• 1-2 years of catering or banquet service experience
• Leadership experience in a food service or hospitality setting

The Good Stuff!

• $22/hr
• Great Schedule Mon-Friday 7AM-4PM 
• Company paid Holidays, Vacation time, & Floating Holidays
• Medical, Dental, and Vision insurance plans available
• 401(K) retirement plan and company match after 1 year of employment
• Company paid Life Insurance and Short-Term Disability
• Employee Assistance Program (EAP)
• Gym Membership Discounts
• Free Employee Shift Meal
• Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse