We are currently seeking a motivated individual to join our crew. The team member will be responsible for managing the front desk and doing so with an upbeat and friendly demeanor. Cashier experience is a plus, but we can train the right person.
Responsibilities: • Operate the front desk, including checking in customers, maintaining cleanliness of the store and managing cash and credit card transactions. • Provide excellent customer service to all guests, ensuring they have an amazing and memorable experience. • Manage and organize race groups, ensuring all races stay on schedule and start on time. • Oversee the maintenance and cleanliness of the facility, including the go-karts and the track. • Monitor race times and report any customer complaints or discrepancies to management.
Requirements/Job Description: • Work in a noisy, fast paced environment with distracting conditions. • Lift and carry up to 30 pounds. • Move about facility and stand for long periods of time. • Walk or stand 100% of shift. • Reach, bend, stoop, mop, sweep and wipe frequently. • Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. • Smiles and greet Guests upon entering. • Assists the Guest with all requests and answers questions as needed and makes recommendations on items. • Provides game assistance by promptly notifying Support Technicians or Management as needed. • Ensures everything was satisfactory and invites Guests to return. • Notifies Manager of any Guest that is perceived to be unhappy. • Maintain a favorable working relationship with all other Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximize team member morale, productivity, and efficiency/effectiveness • Must be able to pass a background/drug test. (We are a drug/alcohol free workplace). • Must be able to work weekends, nights and Holidays.
If you are a person who has a passion for racing or just working in a fun and fast paced environment, you can reach out to Ryan at: ryan@nitrocityracing.com.
Please include a resume and your availability for an interview.