Job Summary
The Cashier Team Leader oversees the cashier team and ensures smooth front-end operations, including managing daily transactions and maintaining excellent customer service standards. This role involves training, supporting, and guiding cashiers to enhance team performance and resolve any issues at the register. You will also ensure the team meets store goals and fosters a positive shopping experience for customers.
Key Responsibilities
1. Supervise and support cashiers to ensure smooth and efficient checkout operations.
2. Assist in handling complex customer transactions, including refunds, voids, and
payment discrepancies.
3. Enforce store policies related to customer transactions, returns, and promotional
discounts.
4. Address and resolve customer complaints or concerns in a professional manner.
5. May be requested to work in other locations from time to time.
6. Bend, lift, open, and move products and fixtures up to 30 lbs. as needed.
Qualifications
1. Strong leadership and team management skills.
2. Proficiency in handling cash, credit card transactions, and POS systems.
3. Effective communication and interpersonal skills.
4. Ability to multitask and manage a team effectively in a fast-paced environment.
5. Must have open availability, weekdays, weekends, and holidays
Benefits
1. 10% employee discount
2. Medical insurance and 401(k) Matching
3. Paid Time Off and Paid Sick Leave
Compensations
1. From $24 Per Hour
2. Quarterly Performance Bonus
Job Type: Full Time