Job Summary:
Greets guests and obtains customer order; uses electronic ordering/cashiering system to place order and complete payment transaction.
Available Shifts:
- Swing Shift- 3:00PM-11:00PM
- Grave Shift- 6:00PM-3:00AM
Supervisory Responsibilities:
Duties/Responsibilities:
- Greets guest and obtains customer order; uses electronic ordering/cashiering system to place order and complete payment transaction.
- Ensures all closing duties are completed.
- Promotes the Casino through good will and positive attitude.
- Possesses complete knowledge of all procedures related to the job.
- Ensures that all guests are treated in a prompt, professional and courteous manner.
- Knows the menu items and prices.
- Offers assistance to all guests.
- Upholds standards by setting examples with appearance and work ethic.
- Works to ensure a clean and sanitary work area at all times.
- Handles any guest's complaints or problems in a prompt and courteous manner.
- Maintains a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur.
- Performs other duties specified or assigned.
- Understands that schedules are subject to change.
- Complies with all departmental rules, side work assignments, and departmental procedures.
- All other duties as assigned.
Minimum Education and Experience Requirements:
- One year cashier in quick serve or drive through experience preferred.
- High school diploma or general education degree (GED)
- Must be at least 21 years of age.
Certifications, Licenses, and/or Registrations:
- Gaming license/registration as required by jurisdiction(s).
- Ability to obtain a food handlers card.
Knowledge, Skills, and Abilities:
- Excellent verbal and written communication skills.
- Excellent organizational skills, with particular attention to quality and detail.
- Excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization.
- Requires regular, predictable attendance.
- Understand and comply with all company and departmental rules and regulations, policies and procedures.
- Skill in establishing and maintaining effective working relationships with staff and customers.
- Ability to read, write and communicate verbally in English.
- Ability to communicate with Team members and guests
- Ability to be a TEAM player
- Ability to successfully fulfill the pre-employment process
- Excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization.
- Demonstrates the ability to establish credibility and rapport with operating leaders.
- Ability to work flexible shifts and days of the week, including holidays.
Physical Requirements:
- Must be able to work while standing for hours at a time.
- Must be able to lift up to 30 pounds at times.
- Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.