Primary responsibility for all positions with Larned Ace Hardware is to Amaze Every Customer Every Time. Retail cashiers are responsible for providing customers with fast and friendly service at the cash register area. Other responsibilities may include managing shelves and inventory and maintaining the overall appearance and cleanliness in the store.
Benefits include:
Insurance is available for full time positions. Partially paid by employer.
Full/part-time schedules
Employee discount
PTO program
Opportunities for advancement from within
\u25cf Provide prompt and courteous customer service.
\u25cf Precisely and accurately handle money, checks, and other types of payment received for products sold including processing refunds and/or issuing in-store merchandise credit to customers for returned merchandise.
\u25cf Perform credit card transactions, manufacturer coupon redemption, personal check acceptance, and vendor check-in transactions in accordance with company standards policies, and practices.
\u25cf Verify the accuracy of the cash drawer at the beginning and end of each shift, and immediately notify your manager on duty of any inaccuracies
\u25cf Be knowledgeable and actively participate in all sales promotions and other campaigns.
\u25cf Practice suggestive selling and build customer relations.
\u25cf Be aware of sales goals and performance against those goals.
\u25cf Review and adhere to all city, county, state, and federal laws affecting store operations.
\u25cf Maintain a neat personal appearance and wear company uniform and nametag at all times.
\u25cf Address customer complaints in a positive manner. Document complaints for follow-up by the Store Manager when necessary.
\u25cf Ensure that your work area is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensure that all equipment is in working condition.
\u25cf Face front and dust merchandise near the register area.
\u25cf Follow company policies and procedures for all transactions.
\u25cf Engages the customer to ensure that they are receiving all the benefits of being an ACE Rewards member and actively seeking participation from them.
\u25cf Review and adhere to store safety/emergency procedures \u2013 critical telephone numbers and incident reporting forms and protocol.
\u25cf Perform regular cleaning of counter surfaces, store equipment, restrooms, and other duties as assigned
\u25cf Participate in all store sales building, customer service, and team-building activities.
\u25cf Actively participate in in-store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.)
\u25cf Live and exemplify Larned Ace Hardware's Core Values
Company Introduction
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.