Greet and seat guests in a friendly, professional manner
Answer phones and manage reservations
Coordinate guest seating and ensure fair rotation of servers
Communicate wait times and enhance guest experience with recommendations
Address and resolve guest questions or concerns
Support servers and bussers as needed
Maintain cleanliness and organization of the host area
Assist with side work, stocking, and operational tasks
Promote rewards programs, services, and venue offerings
Collaborate with team members to ensure smooth service operations
Strong customer service and communication skills
Friendly, outgoing personality with ability to engage guests
Ability to multitask in a fast-paced environment
Team-oriented with the ability to work independently
Basic computer and phone system skills
Knowledge of food and beverage offerings (or willingness to learn)
Must be at least 18 years old
Professional appearance and adherence to dress standards
Ability to stand, walk, and move continuously throughout shift
Capable of lifting up to 20 pounds
Available to work flexible schedules, including weekends and holidays
Comfortable working in a loud, busy restaurant environment
Ability to handle multiple guest and team demands calmly and professionally
Job Identification 85036
Job Category Food and Beverage & Culinary
Job Schedule Full time
Locations Harrah's Gulf Coast (On-site)