Cashier/Customer Service Department Manager - Exempt

Navy Exchange Services (NEX)

SILVERDALE, WA

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JOB DETAILS

SKILLS

Administrative Skills, Compensation and Benefits, Customer Relations, Customer Service Management, Customer Support/Service, Employee Assistance Plan, Incentive Programs, Insurance, Inventory Management, Inventory Reports, Microsoft Exchange Server, Military, Operations Processes, Record Keeping, Retail, Retail Management, Retail Sales, Sales, Sales Operations, Secondary School, Service Delivery, Team Player, Telephone Skills

LOCATION

SILVERDALE, WA

POSTED

30+ days ago

Title: Cashier/Customer Service Department Manager - Exempt Location: United States-Washington-Silverdale Job Number: 260000W6 Join us as our next Cashier/Customer Service Department Manager here in Silverdale, WA at the Navy Exchange Service Command. ELIGIBLE FOR A $1000 HIRING INCENTIVE (must meet eligibility req't) Why the Navy Exchange Service Command? While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. Here at the Navy Exchange in Silverdale, no two days will look the same. We are an enthusiastic and driven team supporting our service members and their families, who push ourselves and those around us to develop personally and professionally, every single day. You can expect an unforgettable, dynamic, and competitive work environment . This is where YOU fit in: your local Navy Exchange is in need of a personable Department Manager to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day to day basis. Your work will make an impact and support how our organization serves the best customer - our Military patrons and their families. No Military Affiliation Necessary! So, what does a typical day look like? What does it take to succeed? - Carries out policy of courtesy and service, recognizing the importance of genuine, obvious, and active attention required in a retail organization. - Controls scheduling to ensure staffing levels and payroll expenditures are appropriate to current business conditions. - Supervises, trains, and motivates assigned sales associates. Ensures subordinate associates are aware of sales goals, sales events sales incentive programs, store policies etc. - Actively seeks to become knowledgeable concerning store policies and services offered in order to effectively carry out the requirements of this position. - Performs independently under the direction of a Store Divisional Manager or Store Manager. Work is reviewed in terms of achievement of operational goals and objectives. The Qualifiers: · 3 Years' experience which was gained in administrative, clerical, retail sales, or other related work which enabled the applicant to gain knowledge of selling, floor operation practices, and procedures skills in dealing with others in person-to-person work relationships, and the ability to exercise mature judgment. · Must pass an employment criminal background check. · 1 year progressive experience which provided background in merchandise controls, inventory stock, record keeping, and reports. Exempt or non-exempt supervisory experience, merchandise display, and retail promotions. Or experience in the area of customer relations in an effort to improve sales and maintain operating cost efficiencies. The Benefits begin DAY ONE! We know you work hard, and cultivate the very best solutions for your family - and that's why we offer a competitive federal salary & comprehensive benefit plan. · Benefits begin on DAY ONE · Medical/Vision & Dental · 401(k) & Pension Plan · Life Insurance · Sick and annual leave accruals · Continuity of Employment Programs for Military Spouses · Tax Free shopping, worldwide, at any Navy Exchange location · Access to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)! · Employee Assistance Plan (EAP) o *Includes LifeMart Discount Savings Program Qualifications: GENERAL EXPERIENCE: 3 Years experience which was gained in administrative, clerical, retail sales, or other related work which enabled the applicant to gain knowledge of selling, floor operation practices, and procedures skills in dealing with others in person-to-person work relationships, and the ability to exercise mature judgment. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience. Substitution of 1 year for 1 year in those instances where co-op experience is required of a student as part of the program study. SPECIALIZED EXPERIENCE: 1 year progressive experience which provided background in merchandise controls, inventory stock, record keeping, and reports. Exempt or non-exempt supervisory experience, merchandise display, and retail promotions. Or experience in the area of customer relations in an effort to improve sales and maintain operating cost efficiencies. Job: Retail/Services Sales/Operations, Customer Service

About the Company

Navy Exchange Services (NEX)

INDUSTRY

Other/Not Classified