Cashier Associate/Retail Associate (Home Decor)

As a Cashier Associate /Retail Associate (Home Decor) at Mountain Hardware and Sports, you will be responsible for a mix of both Cashiering and Retail Associate duties providing exceptional service to our customers on the sales floor in Home Decor, and efficiently processing transactions at the cash register. This role involves working closely ensuring your department is well-stocked, organized, and features attractive displays. If you have experience or an interest for home décor and prior cashiering and retail customer service experience, this position could be a great fit.

As a 100% employee-owned company, Mountain Hardware and Sports proudly offers stability, growth and a career path with generous industry-leading benefits.

Work location: on-site (Invline Village, NV location)

Schedule: full-time

Core Skills:

Professional and friendly demeanor — creating a welcoming first/last impression for customers

Active listening — identifying what customers are asking for

Clear communication — explaining options and guidance confidently

Problem-solving — helping customers find the right product or solution

Adaptability — shifting priorities based on store traffic or needs

Multi-tasking — managing multiple customer interactions appropriately

Duties and Responsibilities

*Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.*

• Operate the point-of-sale system to process transactions, handle cash/credit accurately, provide receipts, and process refunds or changes in a timely manner
• Maintain a clean, organized, and safe checkout area, restock supplies, and ensure promotional displays and signage are properly displayed
• Utilize computers and technology-based equipment as needed, prioritize tasks, and ensure efficient, accurate completion of responsibilities
• Greet customers and assist with Home Elements and Décor products and recommendations
• Provide product knowledge, promote, and sell home décor items, recommending complementary products
• Set up, maintain, and organize attractive product displays that align with promotions and seasonal trends
• Process transactions accurately, handle special-order requests, and assist with receiving and stocking merchandise
• Assist in loading/unloading merchandise and maintaining a clean, organized, and safe department
• Stay updated on industry trends, use technology-based equipment, and collaborate with team members to meet store goals

Skills and Qualifications

• Must be able to work in the United States
• Must be able to communicate effectively in English
• Must be at least 16 years or older
• Ability to use provided computer, programs, and technology-based equipment when needed
• Ability to perform duties in a fast-paced, confined environment while maintaining focus and efficiency
• Ability to multi-task
• Ability to lift up to 35lbs
• Ability to stand for an extended amount of time

Experience

• Customer service: 1+ year (preferred)
• Cashiering: 1+ year (preferred)
• Retail: 1+ year (preferred)

Benefits

*Certain benefits offered to full-time year-round employees only*

• Paid Time Off (Vacation Pay)
• Paid Sick Leave (Sick Pay)
• Paid Meal Periods
• Medical, Dental, and Vision health insurance
• Employee Assistance Programs
• Employee Stock Ownership Plan (ESOP)
• 401k with Employer Match
• Employee Store Discount
• Employee Referral Program
• Fitness Reimbursements
• Access to Ski California Gold Ski Pass Access (transferrable ski pass to be used at any California ski resort)
• Annual Reviews and Increases
• Christmas Bonus

As a 100% employee-owned company, we’re more than co-workers—we’re a team of owners dedicated to supporting our community with quality products and friendly service. Through collaboration, openness, and a sense of belonging, we foster a workplace where careers thrive, differences are embraced, and our community impact makes us proud. We are an equal opportunity employer committed to building a diverse, inclusive team.

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