Cash Applications & Accounts Receivable Specialist

Job TitleJob Description Required Education • High School Diploma or equivalent Required Experience/Skills • 3–5 years of experience in accounts receivable, accounting operations, finance support, payroll, administrative operations, or a related business support environment • Strong problem-solving and analytical skills with the ability to investigate and resolve discrepancies independently • Experience researching account discrepancies, reconciling information, and driving issues through resolution • Strong attention to detail and organizational skills • Ability to organize workload, prioritize daily tasks, and work independently with minimal supervision • Experience working in fast-paced business environments requiring operational discipline and sound decision-making • Strong written and verbal communication skills, including the ability to document discussions, prepare meeting summaries, and communicate key information clearly and professionally • Strong customer service skills with the ability to collaborate effectively with internal teams and external customers • Ability to work through ambiguity, take ownership of issues, and manage them from identification through resolution • Proficiency in documenting discussions, maintaining accurate records, and preparing detailed written communications • Ability to capture key discussion points, action items, and follow-up activities in a clear and organized manner • Demonstrated interest in learning the business and engaging with team members through thoughtful questions and collaboration Job Duties • Investigate payment discrepancies and resolve account-related issues through research and follow-up activities • Reconcile accounts and coordinate with customers to resolve payment concerns and outstanding issues • Collaborate with Operations, Billing, and internal business teams to support issue resolution and process improvements • Prioritize and manage daily operational tasks independently while maintaining accuracy and efficiency • Provide operational and administrative support within the accounting or finance function • Analyze issues, identify root causes, and recommend solutions to improve workflows and account accuracy • Communicate professionally with customers and internal stakeholders regarding account inquiries and issue resolution • Document discussions, meeting outcomes, key decisions, and action items accurately and professionally • Prepare detailed written summaries and maintain accurate records related to account investigations, resolutions, and follow-up activities • Maintain thorough documentation and tracking records to support operational processes and account resolution activities • Support process improvement initiatives by identifying trends, recurring issues, and opportunities for increased efficiency • Demonstrate strong communication and engagement during meetings, discussions, and team interactions while supporting business objectives and customer needs**Only those lawfully authorized to work in the designated country associated with the position will be considered.****Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**

Job TitleJob Description Required Education • High School Diploma or equivalent Required Experience/Skills • 3–5 years of experience in accounts receivable, accounting operations, finance support, payroll, administrative operations, or a related business support environment • Strong problem-solving and analytical skills with the ability to investigate and resolve discrepancies independently • Experience researching account discrepancies, reconciling information, and driving issues through resolution • Strong attention to detail and organizational skills • Ability to organize workload, prioritize daily tasks, and work independently with minimal supervision • Experience working in fast-paced business environments requiring operational discipline and sound decision-making • Strong written and verbal communication skills, including the ability to document discussions, prepare meeting summaries, and communicate key information clearly and professionally • Strong customer service skills with the ability to collaborate effectively with internal teams and external customers • Ability to work through ambiguity, take ownership of issues, and manage them from identification through resolution • Proficiency in documenting discussions, maintaining accurate records, and preparing detailed written communications • Ability to capture key discussion points, action items, and follow-up activities in a clear and organized manner • Demonstrated interest in learning the business and engaging with team members through thoughtful questions and collaboration Job Duties • Investigate payment discrepancies and resolve account-related issues through research and follow-up activities • Reconcile accounts and coordinate with customers to resolve payment concerns and outstanding issues • Collaborate with Operations, Billing, and internal business teams to support issue resolution and process improvements • Prioritize and manage daily operational tasks independently while maintaining accuracy and efficiency • Provide operational and administrative support within the accounting or finance function • Analyze issues, identify root causes, and recommend solutions to improve workflows and account accuracy • Communicate professionally with customers and internal stakeholders regarding account inquiries and issue resolution • Document discussions, meeting outcomes, key decisions, and action items accurately and professionally • Prepare detailed written summaries and maintain accurate records related to account investigations, resolutions, and follow-up activities • Maintain thorough documentation and tracking records to support operational processes and account resolution activities • Support process improvement initiatives by identifying trends, recurring issues, and opportunities for increased efficiency • Demonstrate strong communication and engagement during meetings, discussions, and team interactions while supporting business objectives and customer needs**Only those lawfully authorized to work in the designated country associated with the position will be considered.****Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**