Case Specialist - Child Support Customer Service

YoungWilliams Child Support Services

Omaha, NE

JOB DETAILS
SKILLS
Accidental Death and Dismemberment (AD&D), Case Management, Child Support, Customer Support/Service, Information/Data Security (InfoSec), Insurance, Legal, Time Management
LOCATION
Omaha, NE
POSTED
3 days ago

Join our Legal Team and Help Nebraska Families!

  • No experience is necessary. Extensive paid training is provided.
  • Flexible Schedules are available M-F between the hours of 8 am - 5 pm.
  • Nine paid holidays.
  • Paid sick and vacation days.
  • Legal team environment.
  • Medical, dental, vision, voluntary life insurance, and 401k options for full-time employees.
  • AD&D and Long-Term Disability are paid by the company.
  • Commitment to staff advancement.

Some of your duties may include:

  • Legal case management
  • Assisting in the establishment of family support orders
  • Using locate tools to obtain customer address, employment, and assets.
  • Identifying barriers, evaluating how we can help the customer.
  • Maintaining confidentiality and security of case information.
  • Providing excellent customer service to internal and external customers.
  • Regular and timely attendance.
  • Creative team projects.

Required Education & Minimum Experience

  • Equivalent to a High School diploma.
  • 0 - 2 years Customer Service experience.

About the Company

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YoungWilliams Child Support Services