Case Manager

What We Are Looking For

The Athletics Case Manager serves as a critical connector within Baylor Athletics as part of the Athletics Mental Health Services (AMHS) unit. This position provides initial consultation, case management, and coordinated care for student-athletes navigating not only mental health concerns but also transition into and out of Baylor University- functioning as a liaison between the athlete and the interdisciplinary team and ensuring every student-athletereceives consistent care. In collaboration with our Athletics Care Team, you will develop treatment plans, facilitate referrals, and serve as a steady, trusted presence for some of our most vulnerable student-athletes. This position will play a critical role in the success during the lifecycle of a student-athlete.

What Will You Do

• Provide initial assessment and triage, consultation, and crisis intervention services for student-athletes seeking mental health services.

Assist in identification of appropriate clinical resources and referrals including higher level of care

Regular follow up with student-athletes identified as needing additional support, ensuring continuity of care and timely intervention.

Serve as the primary liaison between the student-athlete and their identified sport care team.

Maintain complete, accurate, timely and appropriate documentation of all student-athlete engagement.

• Assist in both records acquisition and release throughout the lifecycle of the student-athlete. (e.g., pre-enrollment, active roster, separating from roster/university, seeking post-eligible support).
• Assist Student-Athlete Services leadership to develop strong referral network both locally and nationally.
• Serve as administrator for the Athletics Clinical Care Team.
• Facilitate collaboration among athletic trainers, medical staff and coaches to maintain a holistic, athlete-centered care model.
• Coordinate student-athlete care with campus and community partners including Counseling Services, Campus Health
• Services, Baylor Office of Access and Learning Accommodation (OALA), the Baylor Beauchamp Addiction and Recovery Center (BARC), and the Baylor University Department of Student Care and Wellbeing.
• Maintain monthly and annual reports as directed by the Executive Senior Associate AD for Student-Athlete Services (or designee).
• Work with Student-Athlete Academic Services and Athletic Medicine staff to manage NCAA Medical Exception ADHD process including communication with appropriate referrals and documentation
• Assist Athletics Mental Health staff with student-athlete initiatives including educational workshops, performance enhancement strategies, and crisis response protocols
• Assist in building proactive wellness programming that aligns with NCAA Mental Health Best Practice guidelines
• Coordinate annual and quarterly mental health screens to aid in identification of at-risk student-athletes.
• Provide support for staff supervision of social work interns as applicable, based on discipline and licensure.
• Maintain current knowledge of NCAA, Big 12 Conference, and Baylor institutional rules.
• Uphold HIPAA and FERPA guidelines in all aspects of student-athlete care.
• Perform additional duties as assigned in support of the Athletics Mental Health Services unit.

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!

Baylor University, a private not-for-profit university affiliated with the Baptist General Convention of Texas, is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor complies with statutory Affirmative Action/Equal Opportunity requirements. Baylor''s full official Notice of Non-Discrimination may be read online.