Case Manager, Supportive Housing

Tenfold

lancaster, PA

JOB DETAILS
SKILLS
Best Practices, Case Management, Communication Skills, Community Programs, Community and Social Services, Computer Skills, Detail Oriented, Driver's License, English Language, Microsoft Office, Organizational Skills, Social Work, Spanish Language, Team Player, Writing Skills
LOCATION
lancaster, PA
POSTED
30+ days ago

The role of the Case Manager is to assist people to quickly end their homelessness and gain stable, affordable housing. Once housed, provide support to participants with disabilities in maintaining their housing and provide supportive services and connect participants to mainstream resources.

Key Qualifications:

  • Minimum Education Requirements- Bachelor Degree in Social Work or related field and at least one year of experience working with people with mental illness
  • Excellent communication skills especially listening, mediation and writing skills
  • Possess strong organizational skills with ability to meet a demanding workload
  • Detail oriented to complete requirements of files and contract compliance
  • Creative thinker
  • Knowledge or understanding of tenant's rights and responsibilities as well as "best practices" case management, especially related to housing
  • Demonstrated knowledge of county social service agencies and community programs
  • Fluency in the English language is required. Spanish speaking is an added asset, but not required
  • Experience with computer and knowledge of Microsoft Office
  • Valid driver license and a car that is legally registered and insured
  • Sensitivity to cultural and socioeconomic characteristics of population served
  • A commitment to Tenfold's core values: Empowerment; Teamwork, Integrity, Innovation & DEI
  • The ability to establish a respectful relationships with participants to help them gain skills and confidence
  • The ability to work collaboratively with other personnel and/or service providers or professionals
  • The ability to set appropriate limits

View the full job description

Review of resumes will begin immediately and continue until a candidate is appointed.

Qualified applicants should send, via e-mail: a letter of interest and resume to:

Jennifer Gehman, Director of Supportive Housing

  • protected email*

Tenfold

308 E. King Street

Lancaster PA 17602

About the Company

T

Tenfold

How many times have you called into a business and quickly become frustrated? Providing your account number over and over again. Long silences while the rep looks up basic information. It’s an everyday stressor that’s outdated and unnecessary. It’s also why we started Tenfold.

Our software enables businesses to have better customer conversations. When you talk to a company using Tenfold, the rep has all your relevant information right in front of them, in one place. The important details about you are no longer hidden from the person trying to serve you. Best of all, it works in real-time and behind the scenes. Our mission is to put bad customer service out of business, on the phone or wherever it may hide.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Computer Software
FOUNDED
2014
WEBSITE
https://www.tenfold.com/